Christopher Lima | Page 15

Amazing new General Manager, Chris at Wilde Lexus in Sarasota Fl.. I leased a 2018 LC 500 and love everyminute I dirve it. I bought it out right after lease and purchased extended warranty for the car. Sarasota Fl.. I leased a 2018 LC 500 and love everyminute I dirve it. I bought it out right after lease and purchased extended warranty for the car. I scraped the Wheel creating a rash on the rim. I went to the dealer to get it fixed and the body shop guy told me that he would grind it and buff it out. I knew from experience that it would creat a brighter color than the wheel . Not acceptable for 120 K car with 3,500 dollar each wheel. I said no thanks and went to the Generral manager and told him what happened and he offered me a new wheel with out questions. I was shocked. But the story gets better. In 2006 I bought a New GX 470 SUV fromm Wilde Lexus and it was scractched by the sales man putting the new lisnse plate. The manager took me in the office and odered me a brand new car from Japan and I had the brand new car for 2 months while the car was shipped to dealer. They let me use the scracthed car for two months dodging huricanes and going on vacation with no charge to me for the car for two months. I have had many cars in my time but Lexus is the King of Cars. The new manager Chris is Proefessional smart and very helpful. He is there to make customers happy with what they buy. Try that at another dealer.. Im buying a new SUV from them next. Chris The genral manager is by far the best and fairest auto dealer executive I have ever met. Thanks More

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Very please to say after talking to general manager my problem was solved and I’m very satisfied problem was solved and I’m very satisfied More

by Hboutit55 Verified Customer Verified Customer

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This dealership is top notch. Even though they recently changed ownership, they continue to have great customer service. Grant did a great job explaining all the upgrades since my Even though they recently changed ownership, they continue to have great customer service. Grant did a great job explaining all the upgrades since my last purchase. The new general manager, Chris, is very friendly and sincerely listens to and tries to solve any purchasing issues that arise. They even provide an in person, live, technical support and tutoring person before you leave the dealership which is real handy with these high tech gems. As far as I can tell, their service department retained most if not all of their people. A month before my recent purchase of a new NX 250, I had my 2017 NX 200T serviced, and that experience was great, as normal. My service rep is Jason Peters, and they just don’t come any better. Been doing business there for 10 years, and can’t see any reason I would consider ending that relationship. I would highly recommend Lexus of Sarasota! More

by MARTIN.FUGARDI Verified Customer Verified Customer

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Outstanding. The best salesperson and car buying experience I have ever had. Highly recommend. DEVYN has a great knowledge of the product. From Devyn to the gener The best salesperson and car buying experience I have ever had. Highly recommend. DEVYN has a great knowledge of the product. From Devyn to the general mgr. it was a pleasure to deal with these people More

by jims33981 Verified Customer Verified Customer

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It was a true pleasure dealing with everyone from the dealership. Mark Brown was very helpful, professional and accommodating us as we were initially just looking at the RX350 and not sure which dire dealership. Mark Brown was very helpful, professional and accommodating us as we were initially just looking at the RX350 and not sure which direction we wanted to go. He was very knowledgeable on the new 2023 model and just gave us information and helped lead us down the path that was best for us. Dia was equally as helpful as we walked through the financing and additional protection offerings that would be relevant. More

by bmcginnis3 Verified Customer Verified Customer

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I would like to leave a review about Christopher Lima the GM at Sarasota Lexus. I went there to look for an Is350 F Sport with an appearance package ( Lexus is only making 480 of them BTW) They did not hav GM at Sarasota Lexus. I went there to look for an Is350 F Sport with an appearance package ( Lexus is only making 480 of them BTW) They did not have the car I was looking for, I wanted one fully loaded and their car wasn't. But right from the start Chris the GM was phenomenal he went above and beyond to try and find that car for me. He kept in contact with me through the whole process and he responded quickly to all of my texts and e mails. It was unfortunate that I did not buy my car from them. Chris was so helpful and professional I almost bought another car there other then the one I wanted just to do business with Chris and the dealership. I ended up finding the car I wanted in North Carolina. I am in the process of trading my kids NX 300 and I will for sure go and see Chris to get my next car mind you it's a 130 miles round trip but it would be worth the drive to deal with Chris on my next purchase. More

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Kevin White and all the people that served us made the sale transaction a pleasure. All served us well, everything happened as expected. Knowledgeable people. Vehicle was delivered clean and was thoroughl sale transaction a pleasure. All served us well, everything happened as expected. Knowledgeable people. Vehicle was delivered clean and was thoroughly explained. This experience was great. Hope service is as good. More

by grcarlson02 Verified Customer Verified Customer

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I could not of asked for better. The Sales man, Bradley.S. And the financial Guy, JOZEF TRZOS, beyond amazing. Sarasota LEXUS, is the place to be. The Sales man, Bradley.S. And the financial Guy, JOZEF TRZOS, beyond amazing. Sarasota LEXUS, is the place to be. More

by BJWELDON76 Verified Customer Verified Customer

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Very friendly and professional place, a lot of patience and willingness to help. Thank you and hope for future cooperation and willingness to help. Thank you and hope for future cooperation More

by Ted G Verified Customer Verified Customer

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Davian was great. Finance had some issues and wouldn’t accept my Chase auto loan .. and switched me to Lexus Finance.. but we got it all resolved and we were able to d Finance had some issues and wouldn’t accept my Chase auto loan .. and switched me to Lexus Finance.. but we got it all resolved and we were able to drive off with the new vehicle. New ownership at the dealership .. formerly Wilde Lexus .. new GM Chris is a good guy who took care of me. Davian had good follow up and attention to detail. More

by BOBTHRALL Verified Customer Verified Customer

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