Devyn Williams

James Gardell was very knowledgeable and an excellent sales person. I will definitely ask for James again. sales person. I will definitely ask for James again. More

by tmarshall2009 Verified Customer Verified Customer

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Really nice people, all six of the different people I had to deal with. The low rating is based on multiple failures on execution. Original contact, failure to respond, in writing. Ordered vehicle was goo to deal with. The low rating is based on multiple failures on execution. Original contact, failure to respond, in writing. Ordered vehicle was good until out the door price was established. Again all in writing. Sales documentation, filled out all the requested documents , go to Mexico and the sale could not go through because you never provided the notary, you required, not in writing. All equipment was requested in writing, was not provided, took days to get it done. Price increased. When I was told the car was ready for pickup, went to dealership; car was not ready did not even had a license plate. The license plate was lost and the information I was given needed to be changed. Had to change my information with my security and will not have access for three days, weekend office closed. This was not the Lexus experience I have come to expect, we have multiple Lexus’s. More

by Mar7101ste Verified Customer Verified Customer

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My recent car purchase from Lexus of Sarasota, and more specifically with Luis Despoux, was wonderful. He made what is usually a stressful experience, easy and enjoyable. He truly cares about his customers specifically with Luis Despoux, was wonderful. He made what is usually a stressful experience, easy and enjoyable. He truly cares about his customers without pressuring them. If you are in the market for a Lexus, I can’t recommend contacting Luis at Lexus of Sarasota enough! More

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Gregg was super fantastic throughout the process. Also ensured that information needed was provided to me. Matt in finance was also super helpful and ensured that the purchase process was successful. Also ensured that information needed was provided to me. Matt in finance was also super helpful and ensured that the purchase process was successful. More

by jaredbentil Verified Customer Verified Customer

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Very great service and everyone made the process very easy and seamless. I appreciate Lexus and the entire team involved for making this deal happen. Thank you! easy and seamless. I appreciate Lexus and the entire team involved for making this deal happen. Thank you! More

by Samuel Verified Customer Verified Customer

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Ana Lima is superb, very talented and professional She posses a friendly personality, easy to work with It is our first time meeting in person and I find Ana very knowledgeable and willing to work with posses a friendly personality, easy to work with It is our first time meeting in person and I find Ana very knowledgeable and willing to work with customers above and beyond to make her clients feel happy More

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It was a pleasure to work with each of your associates… all doing their parts efficiently and professionally… but also with kindness! Thank you! all doing their parts efficiently and professionally… but also with kindness! Thank you! More

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We had a great experience at this dealership Ana was a very good salesperson & made our purchase seemless very good salesperson & made our purchase seemless More

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Got what we were trying to accomplish. Help us do just that. Easy to buy a car. Help us do just that. Easy to buy a car. More

by mikeroach Verified Customer Verified Customer

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This dealership and Mike Klein scammed me when financing my new vehicle. They added a package for $6,000.00 more than I agreed to. This is a material misrepresentation and an unauthorized financial charge. my new vehicle. They added a package for $6,000.00 more than I agreed to. This is a material misrepresentation and an unauthorized financial charge. This dealership is deceptive and in violation of fair consumer practices. Be aware! More

by reagan.messick Verified Customer Verified Customer

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