Daniel Urioste and the rest of the team were amazing.
I’ve been to a few dealerships where it seemed like I had to beg to be helped. At Walter’s, the experience was great from the start. They immediately
I’ve been to a few dealerships where it seemed like I had to beg to be helped. At Walter’s, the experience was great from the start. They immediately greeted me, gave me water and offered snacks while they pulled the car up.
Now a days you go somewhere and they have ZERO knowledge about the product, this wasn’t the case with Daniel. He explained all the features of the car and was extremely knowledgeable.
I was unsure if this was the car I wanted in the beginning, but I loved that I wasn’t rushed to make a decision and was able to take my time to browse other cars as well. They definitely earned a loyal customer.
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by tyir
Other Employees Tagged:
Illy Aabid
, Nick Hays, Jason Kontopedes, Daniel Urioste
Sep 18, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your positive review! We are delighted that your vehicle search led you to us here at Walter's Mercedes-Benz of Riverside, and we are glad that Daniel was both helpful and informative. Providing a smooth and efficient experience is always our goal. It is an honor to have earned your confidence and loyalty. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Erwin Artacho - General Manager
I really appreciate the help made every a smooth process
walked me threw everything and made sure I had a great car buying experience
walked me threw everything and made sure I had a great car buying experience
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by Walter
Sep 07, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Christian Aparicio was amazing, so very knowledgeable and
helpful made the whole experience great. Honestly we will always buy our cars here from Christian to Justin the finance manager everyone was so kind.
helpful made the whole experience great. Honestly we will always buy our cars here from Christian to Justin the finance manager everyone was so kind.
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by maria_isabelle_rodriguez
Jul 05, 2023 -
Walter's Mercedes-Benz of Riverside responded
Maria,
Thank you for choosing Walter's Mercedes-Benz of Riverside and for your wonderful review! We are so glad that Christian, Justin, and the team could provide you with 5-star service. It is an honor to have your confidence and loyalty. Please do not hesitate to give us a call if there is ever anything more that we may help you with!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
I worked with Christian Aparicio and he was very kind and
patient while I decided what I wanted to buy. I definitely recommend!
patient while I decided what I wanted to buy. I definitely recommend!
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by Ashleyc
Jun 07, 2023 -
Walter's Mercedes-Benz of Riverside responded
AshleyC,
Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are thrilled that Christian could provide you with top-notch service. It is an our pleasure to assist you in any way possible, and we are honored to have earned your kind recommendation. Please do not hesitate to give us a call if we may ever be of further service to you!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
This has to be the worst dealership I've ever
encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to brin
encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to bring it back the next day for a week of service because they did not finish the inspection correctly. If they ever promise you something like a second key fob and you drive off the lot with it nope never going to get it. No matter how much you ask them to live up to the sales contract, and yes it was promised during the sales speech then when asked where is it they only say do you have in writing, rudest rudest bunch of liars ever. Nope once the deal is done they dont't give a flyinf f. And if I could give the salesman Christian A. negative 100 oh boy would I. Also the sales manager will try to say oh that was just an impression of your experience not ours , or they will say we do not see you in our records maybe another dealership, are you serious? While looking at the sales contract so xx all around. And now we want to go refinance just to get away from them and Maintenace in a different dealership. Sooo, If I could warn you more not to buy from them I would they literally only care about the commission and new car sales, if you buy used and only spend 40k you are sol good luck
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by dany693
Jun 08, 2023 -
dany693 responded
Walter's Mercedes-Benz of Riverside
Jun 6, 2023
dany693
This has to be the worst dealership I've ever encountered. They promise you the world but won't deliver, the supposed 24point inspection is a joke, you can drive it home and it fails, had to bring it back the next day for a week of service because they did not finish the inspection correctly. If they ever promise you something like a second key fob and you drive off the lot with it nope never going to get it. No matter how much you ask them to live up to the sales contract, and yes it was promised during the sales speech then when asked where is it they only say do you have in writing, rudest rudest bunch of liars ever. Nope once the deal is done they dont't give a flyinf f. And if I could give the salesman Christian A. negative 100 oh boy would I. Also the sales manager will try to say oh that was just an impression of
your experience not ours so xx all around. And now we want to go refinance just to get away from them and Maintenace in a different dealership. Sooo, If I could warn you more not to buy from them I would. good luck
Jun 13, 2023 -
Walter's Mercedes-Benz of Riverside responded
Hi,
Thank you for the feedback here. I’m sorry that this was the service that you got with us. Would you please call me so I can solve these issues for you?
Sean Davisson
General Manager
Walter’s Mercedes-Benz of Riverside
(951) 441-6182
Everyone is very friendly and helpful, thank you Michael
Ramos for the great communication and quick service.
Ramos for the great communication and quick service.
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by Semira m.
Service Price Transparency
Jun 06, 2023 -
Walter's Mercedes-Benz of Riverside responded
Semira,
Thank you for leaving us this positive review! We are so glad that Michael was both kind and informative during your recent visit. It is our pleasure to assist you in any way possible. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Very professional and you feel welcome as soon as you
walk in. This is my 3rd vehicle with Walter’s and each time has been a wonderful experience.
Great team effort by all.
walk in. This is my 3rd vehicle with Walter’s and each time has been a wonderful experience.
Great team effort by all.
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by EHK2017
May 02, 2023 -
Walter's Mercedes-Benz of Riverside responded
EHK2017,
Thank you so much for your excellent review! We are honored by your continued business, and we are so glad that our team could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
My wife and I had another great experience purchasing a
2023 GLC with the AMG package. at Walter’s Mercedes yesterday . Christian Aparico was our salesman this time around and he is the best one with hav
2023 GLC with the AMG package. at Walter’s Mercedes yesterday . Christian Aparico was our salesman this time around and he is the best one with have had out of all of our previous 7 purchases. He is Very kind very polite not pushy and very informative. He made it a great experience for us. thank Christian!
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by Jay
Apr 28, 2023 -
Walter's Mercedes-Benz of Riverside responded
Jay,
Thank you so much for your excellent review! We are honored by your continued business, and we are so glad that Christian took great care of you and your wife and made your experience with us top-notch. He will be delighted to know that you deeply valued his assistance. We warmly congratulate you on your new 2023 Mercedes-Benz GLC- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Be sure to follow us on Facebook and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Friendly, Helpful, Attentive, Patience, Outstanding
service, Professional , Courteous. Great customer service.. He even offered to come in on his day off to help me with the deal. . I highly appreciate
service, Professional , Courteous. Great customer service.. He even offered to come in on his day off to help me with the deal. . I highly appreciate him.
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by berry
Apr 19, 2023 -
Walter's Mercedes-Benz of Riverside responded
Berry,
Thank you for choosing Walter's Mercedes-Benz of Riverside and for your positive review! We are happy to hear that our team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
I had a pleasant experience as always.
Christian Aparicio, sales was very helpful and gave an excellent customer service. Mr Andy Towns from finance treated me well too. The car was del
Christian Aparicio, sales was very helpful and gave an excellent customer service. Mr Andy Towns from finance treated me well too. The car was delivered clean with tank full of gas
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by Vabarrion
Other Employees Tagged:
Andy Towns
Apr 13, 2023 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are so glad that Christian and Andy could provide you with 5-star service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!
Be sure to follow us here and on Instagram for specials and updates.
Regards,
Sean Davisson- General Manager