Chris Hiebert | Page 17

Very Knowledgeable and Helpful! We have been customers of Whitby Toyota for more than 10 years. Their efforts to satisfy our needs both on the sales side as well as the excellent ser We have been customers of Whitby Toyota for more than 10 years. Their efforts to satisfy our needs both on the sales side as well as the excellent service department keep us coming back. Andrew Ward was extremely professional and helpful through the entire process. Many thanks! More

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Puchase of 2017 Highlander Hybrid Gary Brown helped us through each stage of the purchasing process and did a detailed turnover to us when the vehicle was ready, He answered all our qu Gary Brown helped us through each stage of the purchasing process and did a detailed turnover to us when the vehicle was ready, He answered all our questions and went above and beyond to make himself available when it fit with our schedule. I've dealt with Whitby Toyota for over a decade now and never had a negative experience. More

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Gary Brown the man himself! Just finished purchasing my second car from Whitby Toyota and like last time Gary took amazing care of me. Showed me the different models to my drivin Just finished purchasing my second car from Whitby Toyota and like last time Gary took amazing care of me. Showed me the different models to my driving preference, helped me every step in the way in making my decision and even went out of his way to show me a newer colour of the car after a deal was made because he thought i'd appreciate it (which i went for). Gary is a complete 12/10 would recommend him any day. More

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Excellent service...friendly employees I was treated with respect and courteously. I picked my new car up on December 23, 2016. The dealership closed for holidays at 2pm but I was unable I was treated with respect and courteously. I picked my new car up on December 23, 2016. The dealership closed for holidays at 2pm but I was unable to arrive before 1:30. Gary was very thorough and did not rush to explain any details of the paperwork or the car. Even though it was past closing time I felt confident that I was not being rushed. I would definitely recommend Gary to family and friends. More

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Gary Brown, Excellent customer service start to finish. I recently had an accident, and my 2009 Rav 4 Limited was sadly written off. After receiving the settlement from the insurance company, I started to l I recently had an accident, and my 2009 Rav 4 Limited was sadly written off. After receiving the settlement from the insurance company, I started to look around for a replacement SUV, checking out Honda, Ford, Subaru, Nissan, and Toyota. My first visit was with Gary Brown from whom i had purchased the 2009 Rav 4 and other cars for my Mum. Gary as always provide excellent no pressure, professional and very friendly help in starting my search with and overview of the vehicle i was interested in and potential cost. With that in mind, I did the rounds at other dealers, all good SUV's. HOWEVER, the key driver that brought me back to Whitby Toyota was their excellent service over the years and in particular Gary Brown who once again provide my wife and I impeccable and excellent service from start to finish. He found the 2017 Rav 4 Limited we wanted, and had it ready for us on the day we asked for. On the day we received the car Gary wen above and beyond to make sure we understood all the key functions of the car and it many safety features. There is no question in my mind that I would recommend Gary and Whitby Toyota to anyone who asks particularly my friends. Thank You again Gary for every thing and be sure when I replace my other car you will be my first port of call. More

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Excellent purchasing experience. It's our first time buying a Toyota, and Gary made it a very comfortable experience. He was friendly, professional, knowledgeable and patient. He he It's our first time buying a Toyota, and Gary made it a very comfortable experience. He was friendly, professional, knowledgeable and patient. He helped us make the best purchase/lease decision for us, at a reasonable price. Gary also took the time to make sure that we were well aware of all of the attributes of our new vehicle, and assured us that he was only a phone call away if we had any further questions. We will be recommending Gary Brown to our friends in the future! More

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Quick and almost painless Gary was very knowledgeable and created a relaxed atmosphere. After attending several dealerships we ended up back at Whitby Toyota. We purchased ou Gary was very knowledgeable and created a relaxed atmosphere. After attending several dealerships we ended up back at Whitby Toyota. We purchased our last vehicle here and the after sales service has been excellent. Now if only they find that extra key we’re missing! Thank you Gary, very much appreciated. More

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Wonderful experience! I know Toyota to be an excellent company with great products. Was looking for a new car & went to other companies but came back to Toyota because of t I know Toyota to be an excellent company with great products. Was looking for a new car & went to other companies but came back to Toyota because of the great product & for the excellent customer service that I received. I think that's so important, especially when making a major purchase such as a new car. The people on the sales team at Toyota were so friendly, helpful, professional & willing to spend time helping me decide what vehicle I wanted to purchase and explaining the features of different vehicles. It really was a wonderful experience and I would highly recommend this dealership if you are interested in purchasing a vehicle! More

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4th car from Whitby toyota I did look around , an informed consumer would only do that ,only to realize I was always comparing to Toyota. I do the same thing every time I I did look around , an informed consumer would only do that ,only to realize I was always comparing to Toyota. I do the same thing every time I buy a new car, therapeutic I guess. My daughter once went for a job interview , when asked what does "customer service" mean to you , she replied in a heartbeat "Gord at Whitby Toyota". I have a 2004 Sienna , currently being shipped back on a train from BC to Ont.. We expect the van to be here in 10 days . It was my daughter who left it out there the summer of 2016 who said "Gord at Whitby Toyota" in 2004. We were confident that the van could make a cross country trip with reliability. This is why.... I have performed all of the maintenance as per schedule at Whitby Toyota . Good service department Art , Kevin ,Steve ...........Reliability is second to none. 394,000 kl and many more to come But eventually you need to get a new car.....12 years later .......we decided on a Toyota Venza. With all of the plans we had this summer , the easiest was dealing with Gary at Whitby Toyota. He knew we would be back , he knew we had four Toyotas , he knew his product! . What he did not know is how much we love out new Venza . Thanks Gary We are a Toyota family because of you , Ian. Miles, Art ,Gary ,Kevin and the service at Whitby Toyota. More

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Whitby Toyota - Shawn McCallum Excellent customer service,Shawn McCallum answered all my questions in a educated and professional manner. I didn't feel pressured to buy. I will reco Excellent customer service,Shawn McCallum answered all my questions in a educated and professional manner. I didn't feel pressured to buy. I will recommending Toyota Corolla 2016 LE. More

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