147 Reviews
Write a Review147 Reviews of Chris Cannizzaro
May 15, 2024
Excellent service. I called with no appointment at the short time they accept my vehicle and they finish the service I called with no appointment at the short time they accept my vehicle and they finish the service More
Other Employees Tagged: Dawn Medecke, Adam King, Ron Farmer, Dianne Giehtbrock
May 15, 2024
Professional and service is done in a timely manner. Overall satisfied with everything and always treated nicely. Overall satisfied with everything and always treated nicely. More
Other Employees Tagged: Ron Farmer, Dianne Giehtbrock
May 14, 2024
Although our vehicle was out of warranty (barely) the dealership cover the cost of the service bulletin. That was very good customer service! There were some other issues and some communication problems dealership cover the cost of the service bulletin. That was very good customer service! There were some other issues and some communication problems but the overall service was acceptable. More
Other Employees Tagged: Ron Farmer
May 13, 2024
The service department here is so non-responsive it is infuriating. I had to call every to find out what was happening with my vehicle, a MY23 Lyriq. There was no proactive updates from them. Numerous infuriating. I had to call every to find out what was happening with my vehicle, a MY23 Lyriq. There was no proactive updates from them. Numerous times, I would call and the phone would not be answered. Also, when I finally did pick up my vehicle I check that both the Body repairs and service were completed and I was told yes. When I got there, it was like a surprise to the body shop. Also, it took at least 45 minutes for me to get my statement and then they were concerned about not getting paid for a $123 part? I heard another gentleman that was waiting say that he had been waiting 49 minutes to get his statement to pay. On top of all this, my vehicle did NOT have all the repairs completed and now my wireless charger is throwing an error message. It was working fine before I had the center console repaired. Additionally, I just that the rear driver's side wheel flare is not properly attached. Each time I come into the Service Department I feel like I am being ignored. Once these repairs and service updates are finally completed. I will not be returning to Crestview Cadillac for any service, body or vehicle purchases in the future. More
Other Employees Tagged: Ron Farmer
May 12, 2024
Fantastic service from the minute I drove up! Will not take my car anywhere else. Thank you . Will not take my car anywhere else. Thank you . More
Other Employees Tagged: Ron Farmer , Anthony / Body Shop *****
May 11, 2024
All staff from General Manager of dealership, Service Manager, and Service Advisors to make a positive experience when some unforeseen circumstances occured related to the repair / maintenance of my vehi Manager, and Service Advisors to make a positive experience when some unforeseen circumstances occured related to the repair / maintenance of my vehicle. Everyone was most helpful, courteous and efficient. Thank you. More
Other Employees Tagged: Ron Farmer , Chris Young, Brian (service manager)
May 05, 2024
Maintenance was done in a timely manner and the techs were very pleasant and considerate of an 85 year old woman who knows very little about what is needed and when. were very pleasant and considerate of an 85 year old woman who knows very little about what is needed and when. More
Other Employees Tagged: Dawn Medecke
May 05, 2024
The repair of the driver door handle was completed successfully. I was surprised how long it took to get the part and it took me calling the service center to find out the part had arrived. The instal successfully. I was surprised how long it took to get the part and it took me calling the service center to find out the part had arrived. The installation that was to take 1.5 hours had the car in the department the whole day (8:00 drop off and 4:30 pickup). I stopped in to see if it was done and Chris advised it just was completed 25 minutes ago and had not gotten around to call me. More