Cheryl McAllister

I always been a van guy. I came in for an oil change but also saw their beautiful trucks. We’ve been looking for a truck for about a year now but due to circumstances we never took the plunge. I asked Shay, the service manager if he could introduce me to the best salesman so I could ask a few questions and see what I could get for my van on trade. Mark Thompson took the reins and after a pleasant test drive and thorough education with the assistance of Paul (Scott?), the special sales events coordinator, we were proud owners of a gorgeous Ram 1500. They weren’t pushy, they listened carefully and steered us to the right truck for us. George Barrie made the financial side of things a breeze. It was a very pleasant and rewarding experience. I would wholeheartedly recommend this dealership!👍

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i found the staff to be very friendly and informative. They explained every thing they were going to do and why it should be done.

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Cheryl has got to be the friendliest appointment co-ordinator I have ever had the pleasure to deal with. She made the schedule painless and worked it around my needs and timelines. Look forward to dealing with again.

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Cheryl is always providing me with fantastic, friendly customer service and fitting my appointments in with my busy schedule! So awesome! Keep it up, girl!

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However I do have a complaint. Every time there is a special on and a free gift is received I never get it because they have none left or don’t have the item that fits my Jeep! Didn’t receive the gift last fall or this spring! It was the window wipers as they didn’t have any to fit my Jeep

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Fast efficient service, staff are always friendly & helpful. Explain things clearly on what maintenance needs to be done on vehicle. Warm friendly atmosphere, & customers are their first priority.

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Called up for my first oil change for my new jeep (which I was late for) & Cheryl said come on over....no wait at all....they got me right in...I worked in the comfortable lounge area and then was on my way!

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Great service, was really helpful. Drive me back home while the car was getting serviced. Great explanation of service requirements. Will be back for my next service

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Thank you Cheryl for the prompt service and it only took a 1 1/2 to service my Dodge Caravan. I always feel better when I drive out of the service department at Ralph Neale's Belleville Dodge. I used to be a Chevy/GMC fan but since I bought the Caravan, GM isn't looking so great. I would recommend buying your next vehicle at Ralph Neale's Belleville Dodge. Even if you don't one there, get it serviced at Ralph Neale's Belleville Dodge. And nobody paid me to say the above items.

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Excellent customer care starting from the coffee to the detailed explanation of the work required as well as recommendations. Recommend this dealership to anyone that appreciates quality work and good customer service.

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