"After some misunderstandings these guys came through...."
After some misunderstandings these guys came through. With help from the administrative team Gord (mechanic) was like a dog with a bone. I’m sure there was lots of frustration for Gord and Shay along the way but in the end they succeeded in resolving my vehicle issues. They even did some free diagnostics because they felt it was the right thing to do.
"Russ was a pleasure to deal with. I’ve known him for many..."
Russ was a pleasure to deal with. I’ve known him for many years!!! I worked with Russ in Napanee at the GM dealership. Got a great deal.
"My first pick-up truck!"
- Ed Sawicki
I always been a van guy. I came in for an oil change but also saw their beautiful trucks. We’ve been looking for a truck for about a year now but due to circumstances we never took the plunge. I asked Shay, the service manager if he could introduce me to the best salesman so I could ask a few questions and see what I could get for my van on trade. Mark Thompson took the reins and after a pleasant test drive and thorough education with the assistance of Paul (Scott?), the special sales events coordinator, we were proud owners of a gorgeous Ram 1500. They weren’t pushy, they listened carefully and steered us to the right truck for us. George Barrie made the financial side of things a breeze. It was a very pleasant and rewarding experience.
I would wholeheartedly recommend this dealership!👍
i found the staff to be very friendly and informative. They explained every thing they were going to do and why it should be done.
Cheryl has got to be the friendliest appointment co-ordinator I have ever had the pleasure to deal with. She made the schedule painless and worked it around my needs and timelines. Look forward to dealing with again.
Cheryl is always providing me with fantastic, friendly customer service and fitting my appointments in with my busy schedule! So awesome! Keep it up, girl!
"I enjoy the staff they are awesome "
However I do have a complaint. Every time there is a special on and a free gift is received I never get it because they have none left or don’t have the item that fits my Jeep! Didn’t receive the gift last fall or this spring! It was the window wipers as they didn’t have any to fit my Jeep
"Routine maintenance "
Fast efficient service, staff are always friendly & helpful. Explain things clearly on what maintenance needs to be done on vehicle. Warm friendly atmosphere, & customers are their first priority.
- Kim's review
Called up for my first oil change for my new jeep (which I was late for) & Cheryl said come on over....no wait at all....they got me right in...I worked in the comfortable lounge area and then was on my way!
"Great service "
Great service, was really helpful. Drive me back home while the car was getting serviced. Great explanation of service requirements. Will be back for my next service