"I needed to bring my Jeep in for a recall notice after it..."
- Leigh Moore
I needed to bring my Jeep in for a recall notice after it stopped running. The service team at Belleville Dodge were terrific. Despite being in the middle of Covid, shipping delays and unavailable replacement parts, they managed to track down the part needed to get the car back on the road. Many thanks to Shay, Jan and Cheryl for their perseverance and professionalism. You guys are the best.
"Awesome service as always. Thanks Shay Bedard and Jeff..."
Awesome service as always. Thanks Shay Bedard and Jeff Keenan. Very professional as always in my 20 years of dealing with Belleville Dodge. Great place to buy and get service.
Made an appointment for today, got right in for oil change and back on the road in 30 minutes.
Appointment made last week with Cheryl who accommodated me based on my schedule. Well done folks. Always a pleasure.
"After some misunderstandings these guys came through...."
After some misunderstandings these guys came through. With help from the administrative team Gord (mechanic) was like a dog with a bone. I’m sure there was lots of frustration for Gord and Shay along the way but in the end they succeeded in resolving my vehicle issues. They even did some free diagnostics because they felt it was the right thing to do.
"Russ was a pleasure to deal with. I’ve known him for many..."
Russ was a pleasure to deal with. I’ve known him for many years!!! I worked with Russ in Napanee at the GM dealership. Got a great deal.
"My first pick-up truck!"
- Ed Sawicki
I always been a van guy. I came in for an oil change but also saw their beautiful trucks. We’ve been looking for a truck for about a year now but due to circumstances we never took the plunge. I asked Shay, the service manager if he could introduce me to the best salesman so I could ask a few questions and see what I could get for my van on trade. Mark Thompson took the reins and after a pleasant test drive and thorough education with the assistance of Paul (Scott?), the special sales events coordinator, we were proud owners of a gorgeous Ram 1500. They weren’t pushy, they listened carefully and steered us to the right truck for us. George Barrie made the financial side of things a breeze. It was a very pleasant and rewarding experience.
I would wholeheartedly recommend this dealership!👍
i found the staff to be very friendly and informative. They explained every thing they were going to do and why it should be done.
Cheryl has got to be the friendliest appointment co-ordinator I have ever had the pleasure to deal with. She made the schedule painless and worked it around my needs and timelines. Look forward to dealing with again.
Cheryl is always providing me with fantastic, friendly customer service and fitting my appointments in with my busy schedule! So awesome! Keep it up, girl!
"I enjoy the staff they are awesome "
However I do have a complaint. Every time there is a special on and a free gift is received I never get it because they have none left or don’t have the item that fits my Jeep! Didn’t receive the gift last fall or this spring! It was the window wipers as they didn’t have any to fit my Jeep
"Routine maintenance "
Fast efficient service, staff are always friendly & helpful. Explain things clearly on what maintenance needs to be done on vehicle. Warm friendly atmosphere, & customers are their first priority.