Cheryl has got to be the friendliest appointment co-ordinator I have ever had the pleasure to deal with. She made the schedule painless and worked it around my needs and timelines. Look forward to dealing with again.
Cheryl is always providing me with fantastic, friendly customer service and fitting my appointments in with my busy schedule! So awesome! Keep it up, girl!
"I enjoy the staff they are awesome "
However I do have a complaint. Every time there is a special on and a free gift is received I never get it because they have none left or don’t have the item that fits my Jeep! Didn’t receive the gift last fall or this spring! It was the window wipers as they didn’t have any to fit my Jeep
"Routine maintenance "
Fast efficient service, staff are always friendly & helpful. Explain things clearly on what maintenance needs to be done on vehicle. Warm friendly atmosphere, & customers are their first priority.
- Kim's review
Called up for my first oil change for my new jeep (which I was late for) & Cheryl said come on over....no wait at all....they got me right in...I worked in the comfortable lounge area and then was on my way!
"Great service "
Great service, was really helpful. Drive me back home while the car was getting serviced. Great explanation of service requirements. Will be back for my next service
Thank you Cheryl for the prompt service and it only took a 1 1/2 to service my Dodge Caravan. I always feel better when I drive out of the service department at Ralph Neale's Belleville Dodge. I used to be a Chevy/GMC fan but since I bought the Caravan, GM isn't looking so great. I would recommend buying your next vehicle at Ralph Neale's Belleville Dodge. Even if you don't one there, get it serviced at Ralph Neale's Belleville Dodge. And nobody paid me to say the above items.
Excellent customer care starting from the coffee to the detailed explanation of the work required as well as recommendations. Recommend this dealership to anyone that appreciates quality work and good customer service.
"Oil change and inspection "
Super professional and friendly costumer service very happy to know people like you.My appointment is on time and never had problems so far 👍🏻Thank you very much Krzysztof Kozlowski.
"Always greeted with a warm Hello & a bubbly attitude!"
Becky is always kind & courteous! Her approach is light and she is a breath of fresh air. Professional, Knowledgeable and direct. Great qualities!
Mike, is always on the ball! He offers much knowledge and professionalism even at times when it might not be easy to offer clients Grace!
Shay, has a very calm demeanor and comes with so much knowledge and professionalism. He puts the client first and works directly with you putting the needs of the client in the forefront. Shay will find a solution suitable to both the client & the company. Thanks for being so caring!
Cheryl, she is usually the very first friendly voice you hear when calling in! Cheryl is always so accommodating. I often call at the last minute and when I am dealing with strict time constraints Cheryl always does her best to work with me.
I want the staff to know that everything they do for me has not gone unnoticed. I appreciate them. I recognize the Grace they offer me on those days when I may not be at my best!
I am a repeat customer and it feels like home to me! Thanks to all the friendly staff. I buy where I feel welcomed & comfortable. Nobody has made me feel more welcomed than Russ Trottman & Max Gannon. Russ was patient with me in my decision making and Max worked hard to make sure it became a reality. I think I will have many more years with this Auto family! Nobody is allowed to retire for the next 30 years!