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Charles Archer

Overview Reviews (545) Inventory (114)

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Charles Archer

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Charles Archer | Page 2

Sales Consultant

Casey Kia

11999 Jefferson Ave
Newport News, VA 23606

Charles came to Casey in June of 2016. He has 24+ years of automotive experience. Also multiple years of Presidents Club member, & awarded for Salesperson Of The Year for 2018. He's also Kia University Certified & awarded a Masters Certification since 2020. He enjoys cars, sports, and music.

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5.0

545 Reviews

Overview Reviews (545) Inventory (114)

Dealership Experience

8 yrs, 1 mo

Industry Experience

26 yrs, 2 mos

Specialties & Trainings

Presidents club member & Salesperson of the year for 2018

5.0

545 Reviews

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545 Reviews of Charles Archer

March 08, 2024

Dealership Rating

Employee Rating

Charles was amazing! He made the process very quick and easy. Would recommend to anyone He made the process very quick and easy. Would recommend to anyone More

by L.luquerna99

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Mar 12, 2024 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 27, 2024

Dealership Rating

Employee Rating

Best salesman there is, I highly recommend to all my friends and family. Will be back in the near future friends and family. Will be back in the near future More

by Db27193

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Feb 28, 2024 -

Casey Kia responded

February 19, 2024

Dealership Rating

Employee Rating

Extremely comforting and professional. Took care of everything I asked for plus more. Will definitely point family and friends in his direction, and continue to work with him in the futu Took care of everything I asked for plus more. Will definitely point family and friends in his direction, and continue to work with him in the future. More

by drin811

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Feb 20, 2024 -

Casey Kia responded

February 07, 2024

Dealership Rating

Employee Rating

Mr.Archer is a great salesman! When I first walked in he told me he will get me in a car today and that’s actually what he did!! He is very professional and realistic. told me he will get me in a car today and that’s actually what he did!! He is very professional and realistic. More

by Ashanti Jones

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Feb 07, 2024 -

Casey Kia responded

Thank you so much Ashanti for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 06, 2024

Dealership Rating

Employee Rating

I had a great experience working with Charles Archer. He was very patient. He answer all my questions. He got me a great refinance rate. I strongly recommend him. He had great customer service. He was very patient. He answer all my questions. He got me a great refinance rate. I strongly recommend him. He had great customer service. More

by Mz. Flo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Feb 07, 2024 -

Casey Kia responded

Thank you so much Mz. Flo for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

February 04, 2024

Dealership Rating

Employee Rating

Mr. Archer is an outstanding and knowledgeable professional. He went above and beyond to offer me a fair vehicle purchasing option. He also listened to me to identify my priorities. This level of professional. He went above and beyond to offer me a fair vehicle purchasing option. He also listened to me to identify my priorities. This level of customer service was quite refreshing. More

by Noweapon40acres

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Feb 06, 2024 -

Casey Kia responded

January 27, 2024

Dealership Rating

Employee Rating

Very helpful assisting me with refinances and had mu car taken care of such as oil change & state inspection while i wait. taken care of such as oil change & state inspection while i wait. More

by Jordan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Casey Fitzgerald , Aaron McGiffin

Helpful 2

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Jan 27, 2024 -

Casey Kia responded

Thank you so much Jordan for the five star review! We are extremely grateful for the opportunity to take care of your service needs. Thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager

January 24, 2024

Dealership Rating

Employee Rating

Charles was great, made the process very easy. Highly recommend for top quality service. Five stars Highly recommend for top quality service. Five stars More

by Jon B

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Jan 24, 2024 -

Casey Kia responded

Thank you so much Jon for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 24, 2024

Dealership Rating

Employee Rating

Charles was amazing! Super kind, helpful and knew what he was talking about. Helped us the best he could and we are very satisfied! 10/10 recommend! Super kind, helpful and knew what he was talking about. Helped us the best he could and we are very satisfied! 10/10 recommend! More

by Lenamariax3

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Jan 24, 2024 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

January 18, 2024

Dealership Rating

Employee Rating

Charles was excellent! He was very knowledgeable and helped me get my first car!! He made things so easy and made it all make sense as I didn’t know much about the process He was very knowledgeable and helped me get my first car!! He made things so easy and made it all make sense as I didn’t know much about the process or what all has to be done! He made it an easy process!! More

by Holly

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 1

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Jan 24, 2024 -

Casey Kia responded

Thank you so much Holly for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Charles Archer | Page 2

Sales Consultant

Casey Kia

545 Reviews of Charles Archer

Dealership Inventory (114 Vehicles)

Had a great experience?Spread the word.

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