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Cesar Tereso
877 Reviews
877 Reviews
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877 Reviews of Cesar Tereso
October 03, 2019
Efficient Annual service performed efficiently. Oil change, etc.Loaner provided. Caesar is great to work with. Being concise, especially in this day and age, sh Annual service performed efficiently. Oil change, etc.Loaner provided. Caesar is great to work with. Being concise, especially in this day and age, should not be condemned. This seems like a homework assignment from Elementary School. More
by MPKPETERS
Verified Customer
October 01, 2019
New tires & check engine illumination Cesar and his team handled all items on the list of to do’s. would recommend him and the team to other BMW owners anytime Cesar and his team handled all items on the list of to do’s. would recommend him and the team to other BMW owners anytime More
by Jayson Lake
Other Employees Tagged: Robert Chodorowski
October 01, 2019
Service Great customer service . Cesar Tereso is an excellent customer rep for the service dept. I enjoy the complimentary coffee and snacks. I do enjoy get Great customer service . Cesar Tereso is an excellent customer rep for the service dept. I enjoy the complimentary coffee and snacks. I do enjoy getting the coupons by email. More
by Dannygraham99
September 29, 2019
Never a bad experience! I’ve been treated just right each time I’ve been there, for my trade in, service, recalls, parts, etc. Excellent team, responsive and not too pushy! I’ve been treated just right each time I’ve been there, for my trade in, service, recalls, parts, etc. Excellent team, responsive and not too pushy! More
by erind526
Other Employees Tagged: Brian Pelletier, Jamie Annese, Alex Wolf , Erin Chaparro, Brian Gains
September 19, 2019
Disappointed Every time I have had my vehicle serviced with Ferman I have had to return. From not resetting the alarms for oil, tires! The last one got new tires s Every time I have had my vehicle serviced with Ferman I have had to return. From not resetting the alarms for oil, tires! The last one got new tires spent 1400 only to have to return the car due to chassis stabilization alarm coming on. The only positive they did come and pick car up and returned it. But the service I expect from owning a high end car they fall very short. I am in fact going to try another BMW dealership that is actually closer for me for service. If it falls below my expectations time to get a new car. And guess what brand it will not be not because I don’t love how the car drives it will be the service I receive. I feel it is important to convey this because it can’t be fixed if you don’t know about it. Yes little things prior but the last incident just makes me wonder how attentive to details are the workers actually doing the work. I hope this helps to resolve this for a future customer. Also hoping the next visit will go well!! More
by Tess
September 13, 2019
Air Pumps Great experience with the dealership. They worked with me through my warranty delays but kept me up to date every step of the way. I appreciate the se Great experience with the dealership. They worked with me through my warranty delays but kept me up to date every step of the way. I appreciate the service and will continue to service my vehicle through the dealer. More
by warren.g.amos
September 11, 2019
Service review Good start when I dropped off the car, but mediocre communication after that. The car stalled again after the service was complete, and I am uncerta Good start when I dropped off the car, but mediocre communication after that. The car stalled again after the service was complete, and I am uncertain that the problem was definitively address. More
by JZ
Other Employees Tagged: Joe Cleaver
September 10, 2019
Best service in town This was my best experience at this location in many years they are very nice end the make your filing very comfortable as you check inn This was my best experience at this location in many years they are very nice end the make your filing very comfortable as you check inn More
by SEBASTIANO
September 09, 2019
Very good experience. My dealer rep is very detailed oriente Before I retied, I was a corporate marketing manager so it is very hard for me to give a 5/5 rating. I had to call the dealer after 24 to find out wha Before I retied, I was a corporate marketing manager so it is very hard for me to give a 5/5 rating. I had to call the dealer after 24 to find out what was happening with my 328i. That is why it's not a 5. More
by amparo.lago
Other Employees Tagged: I used to not like your dealer but Cesar has changed my opinion of it.
September 08, 2019
Performance brakes instal But if a delay on the overal completion of the work however it was of no fault of the service center. Good communication thank you But if a delay on the overal completion of the work however it was of no fault of the service center. Good communication thank you More
by Marco813
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