Cesar Tereso | Page 54

My service contact (Caesar) was excellent, but I was disappointed to see a “check coolant” message two weeks after a major maintenance visit. While I’m welcome to return, all fluids should have been ad disappointed to see a “check coolant” message two weeks after a major maintenance visit. While I’m welcome to return, all fluids should have been addressed so as to not waste my time. More

by Cathie Verified Customer Verified Customer

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Always, excellent service! Quick and efficient! Clean facilities and friendly people! I gave always been satisfied with this location. I would highly recommend Ferman BMW service department. facilities and friendly people! I gave always been satisfied with this location. I would highly recommend Ferman BMW service department. More

by mh Verified Customer Verified Customer

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I have purchased two BMWs from Furman and received great service and very good price. I have both my 740 and X5 serviced at the dealership and have only excellent results. Caesar is extremely professional a service and very good price. I have both my 740 and X5 serviced at the dealership and have only excellent results. Caesar is extremely professional and makes sure you know what has been done with your vehicles.5 STARS More

by jpipas Verified Customer Verified Customer

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Too expensive. The labor to install the plastic intake charge plate was outrageous. Next time I will buy original equipment parts on line. Unfortunately I researched after the work done. The Bosch spark p charge plate was outrageous. Next time I will buy original equipment parts on line. Unfortunately I researched after the work done. The Bosch spark plugs and ignition coils I bought from you and I did the work. Took me 45 minutes. More

by Scottscott520 Verified Customer Verified Customer

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Was very happy with my first routine service experience at Ferman BMW. I was provided a clean loaner, the service area itself was very clean and well stocked with coffee and refreshments as well as a wide at Ferman BMW. I was provided a clean loaner, the service area itself was very clean and well stocked with coffee and refreshments as well as a wide variety of snacks. The service advisor was excellent and was able to complete the service within the time promised. More

by Asakla Verified Customer Verified Customer

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I really appreciate working with Caesar in Service he is very accommodating and kind. I look forward to working with him in the future. Thank you again very accommodating and kind. I look forward to working with him in the future. Thank you again More

by rbradshaw3 Verified Customer Verified Customer

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Excellent service department very knowledgeable they really understand the cars in the people that come through the door I would totally recommend going there do you feel like part of the family when yo really understand the cars in the people that come through the door I would totally recommend going there do you feel like part of the family when you’re there More

by HATINSLEY Verified Customer Verified Customer

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Beautiful and very professional atmosphere, the staff was pleasant and willing to assist. The driver that took me home was very pleasant as well... good experience, I would return to this location pleasant and willing to assist. The driver that took me home was very pleasant as well... good experience, I would return to this location More

by zoerenem Verified Customer Verified Customer

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Cesar is always putting his guest first. He is professional and friendly. Dealing with him with what I need is a pleasure. He took great care of my car. professional and friendly. Dealing with him with what I need is a pleasure. He took great care of my car. More

by David Yuan Verified Customer Verified Customer

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Always prompt and pleasant. Service is always completed in the timeline specified. And a clean car is always a plus. Thank you and Happy Holidays in the timeline specified. And a clean car is always a plus. Thank you and Happy Holidays More

by Yvtad1 Verified Customer Verified Customer

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