Cesar Tereso | Page 49

Professional, pleasant and competent. I was kept Professional, pleasant and competent. I was kept informed and since I waited outside, was offered water. I'm pleased with the service I receive from Professional, pleasant and competent. I was kept informed and since I waited outside, was offered water. I'm pleased with the service I receive from German. More

by KTITCHENAL Verified Customer Verified Customer

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Great service and customer service! Highly recommend! I’ve been taking my car there for the past year and I’m very satisfied. 5 stars! I’ve been taking my car there for the past year and I’m very satisfied. 5 stars! More

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Bad service - both from sales and service. Typical of what I’ve experienced previously from Ferman. Did not get a loaner car as I was promised when I bought the car from Ferman. Hard getting feedback o what I’ve experienced previously from Ferman. Did not get a loaner car as I was promised when I bought the car from Ferman. Hard getting feedback or status on my car. No call back from sales when promised as they were looking for a new car for me while my car was being serviced. No paperwork found for oil change that was supposed to be done on my car when I picked it up. It was emailed to me later when I complained. More

by dennis.beachcpa Verified Customer Verified Customer

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sal was a delight to work with. have bought 4 bmws at ferman palm harbor and a big reason is that service dept. do have 2 negs.....cmon bring back the bagels and cream cheese and how bout some recent vi ferman palm harbor and a big reason is that service dept. do have 2 negs.....cmon bring back the bagels and cream cheese and how bout some recent viewing on tv---u were showing stock quotes from a month ago .. one more neg---dont have service calls going to any location but palm harbor. was told at 330 to take it in for a/c repair so when i get there sal says they can do it next day....the techs not avail after 320 and its a 3 hr job. the girl that told me to get there by 4pm isnt locate in ph. but except for spending my money, my visits over the last 10 years to serviced dept have been relatively pleasing.. where are the bagels. and brian gaines is my go to for the vehicle i will be buying in nov-that will be 6th car brian will have sold me. where the bagels and cream cheese More

by RFOXJR6549 Verified Customer Verified Customer

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David Theado and David Mangano took the time and made the effort to find just the right car and had it shipped to Palm Harbor. Later there was a problem with our garage door opener not working with the ne effort to find just the right car and had it shipped to Palm Harbor. Later there was a problem with our garage door opener not working with the new 530i. It took three trips and some help from Cesar Tereso and Jazer Sequra to get things working. They were nonstop in solving the problem. More

by chmurray1945 Verified Customer Verified Customer

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Excellent service. Super Happy! Great staff would definitely recommend ppl to own a BMW and start receiving great service for life. Thank you so much definitely recommend ppl to own a BMW and start receiving great service for life. Thank you so much More

by Taimoor Verified Customer Verified Customer

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Prompt, efficient valet service for scheduled maintenance on a 2019 BMW and the service department did a great job scheduling my vehicle during a busy time. on a 2019 BMW and the service department did a great job scheduling my vehicle during a busy time. More

by MARIACITERONI Verified Customer Verified Customer

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Took a tire that I requested to keep . Wouldn’t give it back. Xxxxxxxxxxx xxxx xx x. Xxx .x. X x x x x x s x s s s x x x back. Xxxxxxxxxxx xxxx xx x. Xxx .x. X x x x x x s x s s s x x x More

by FKEVINBUTLER Verified Customer Verified Customer

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They have Excellent communication and curtesy. They make everything clear on what needs done and they make you feel comfortable in the lounge or a loaner. Great place over all to take your BMW. everything clear on what needs done and they make you feel comfortable in the lounge or a loaner. Great place over all to take your BMW. More

by Jam Verified Customer Verified Customer

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After some challenges, Brian made things right and addressed my concerns. They got me a suitable car and fixed the seat that was broken. I addressed my concerns. They got me a suitable car and fixed the seat that was broken. I More

by bradbucci Verified Customer Verified Customer

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