Cesar Tereso | Page 21

The sales staff is great (Sara and Mary Jo) but the finance manager and service staff is not. I feel there is dishonesty when getting the car serviced in that they always seem to find other issues and finance manager and service staff is not. I feel there is dishonesty when getting the car serviced in that they always seem to find other issues and upsell unneeded repairs. The finance mgr did not give us two $500 rebates. Granted we did not pay close enough attention when signing the financial docs but he clearly took advantage of that. More

by cynthiamay760 Verified Customer Verified Customer

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This dealer is all about customer service. I always fell treated like I am the only client. Every service representative, desk attendant or sales person is knowledgeable and courteous! Highly I always fell treated like I am the only client. Every service representative, desk attendant or sales person is knowledgeable and courteous! Highly recommended! More

by maggsfams Verified Customer Verified Customer

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Great people and great work. Roy is great and so is Cesar. I’m happy to bring my car there. Not happy I need tires Roy is great and so is Cesar. I’m happy to bring my car there. Not happy I need tires More

by carsonofl Verified Customer Verified Customer

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David was an amazing sales representative as well as a great representative of the Ferman brand. I use Cesar for my service needs and can’t say enough good about him. Your staff is always a pleasure to great representative of the Ferman brand. I use Cesar for my service needs and can’t say enough good about him. Your staff is always a pleasure to deal with. More

by DJACK628 Verified Customer Verified Customer

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I have bought my last four cars from Furman. I appreciate their honesty integrity, and I never feel pressured. I appreciate their honesty integrity, and I never feel pressured. More

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Has always been a place where you can get great service in a timely manner with excellent sales representatives in a timely manner with excellent sales representatives More

by quitmanj Verified Customer Verified Customer

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Bob Murray and his team are the ultimate professionals. They really know how to make a customer feel important. The F&I manager Scott is an expert in notary services. He is also a mook. Thank you Bob Murra They really know how to make a customer feel important. The F&I manager Scott is an expert in notary services. He is also a mook. Thank you Bob Murray and your team. I will definitely do business with Ferman BMW again. More

by johngliem13 Verified Customer Verified Customer

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They tried to fix my problem with A/C but it was not successful- it may be a bad design of A/C in 2024 X7. I am in the lease and I can’t get out another 2 years and half - so I’m stuck driving a car i successful- it may be a bad design of A/C in 2024 X7. I am in the lease and I can’t get out another 2 years and half - so I’m stuck driving a car in Florida with not adequate A/C both my kids and myself are hot in the car. More

by beatasimon8 Verified Customer Verified Customer

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Cesar, at Ferman BMW was accessible and took very good care of my car. Resolved issue and gave me back my car with a full charge. Thank you! care of my car. Resolved issue and gave me back my car with a full charge. Thank you! More

by tlr40 Verified Customer Verified Customer

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Everyone was very courteous, professional and friendly and explained everything. Overall a very good experience. and explained everything. Overall a very good experience. More

by debmkks Verified Customer Verified Customer

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