Cesar Martinez
Cesar Martinez at Toyota of Rockwall
Refer Me

Cesar Martinez | Page 25

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

Contact Me
4.6
259 Reviews
4.6

259 Reviews

Write a Review

259 Reviews of Cesar Martinez

April 18, 2022

Dealership Rating
Employee Rating

Starting with the person who take my calling to get an appointment and the people of service department, they were very professional taking care on my issue. More

by Fernando De La Torre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2022

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Fernando, and look forward to your next visit.

April 10, 2022

Dealership Rating
Employee Rating

Brought my Toyota in to find out what was causing the engine light to come on they couldn't figure it out they totaled up a mass of $4700 in repairs and not guaranteeing it would fix the problem also one More

by jerseyboy5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 27, 2022

Toyota of Rockwall responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 31, 2022

Dealership Rating
Employee Rating

Excellent service. Employees knew exactly what they were doing and car finished on time. I would the services More

by Deborahs18Deborah Stinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Kasey Boysaw , Larry Davis, Josue Gutierrez, Don Maddran, Juan Moran, Carlos Perez

Mar 31, 2022

Toyota of Rockwall responded

Deborah, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

Mar 31, 2022

Toyota of Rockwall responded

Deborah, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 30, 2022

Dealership Rating
Employee Rating

The service people were great ! The waiting area was nice! The work was completed quickly ! More

by princessdm78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

Mar 31, 2022

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 26, 2022

Dealership Rating
Employee Rating

Had appt for recall on rear cab mounted brake light. What was a two hour job according to the recall notice took over four hours. Unsatisfactory. More

by DEANDCE
Recommend Dealer
No
Apr 13, 2022

Toyota of Rockwall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 24, 2022

Dealership Rating
Employee Rating

The customer service from everyone was very friendly and attentive. I went in for an oil service, and someone was there to greet me as soon as I pulled in. My car was done in less then 45 minutes. They also More

by BABYDUSTY_2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Landrum, Kevin McGuire, Sam Heidel, Kasey Boysaw , Larry Davis, Josue Gutierrez, Justin Hogue, Don Maddran, Juan Moran

Mar 25, 2022

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 22, 2022

Dealership Rating
Employee Rating

They were fast and great customer service at this dealership. We have bought out last 4 vehicles from there. More

by JGLIDE0500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2022

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate you being one of our loyal customers, and we look forward to working with you again.

March 19, 2022

Dealership Rating
Employee Rating

Love the service department. They are always very pleasant and knowledgeable. Work is done in a timely manner and dealership is always very clean. More

by texsgirl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2022

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

March 18, 2022

Dealership Rating
Employee Rating

Cesar has always taken good care of us. After we had everything necessary to bring my Prius up to the 90,000 requirements, over $2,000 worth of work, she ran wonderfully. Unfortunately, whi More

by eaglesx2dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2022

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 08, 2022

Dealership Rating
Employee Rating

Great service in all the details on my Toyota corolla. Well done. Very professional people. More

by JUAN.VILCA1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 08, 2022

Toyota of Rockwall responded

Juan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

...
25

Dealership Inventory (257 Vehicles)

new 2025 Toyota Camry car, priced at $41,318
2025 Toyota Camry
new
Blue exterior
eCVT
FWD
new 2025 Toyota Camry car, priced at $31,057
2025 Toyota Camry
new
N/A exterior
eCVT
FWD
new 2025 Toyota Camry car, priced at $40,174
2025 Toyota Camry
new
N/A exterior
eCVT
FWD
new 2024 Toyota Tacoma car, priced at $45,552
2024 Toyota Tacoma
new
White exterior
8-Speed Automatic
RWD
new 2024 Toyota Grand Highlander car
2024 Toyota Grand Highlander
new
Green exterior
8-Speed Automatic
AWD
new 2024 Toyota Tacoma car, priced at $40,672
2024 Toyota Tacoma
new
Silver exterior
8-Speed Automatic
RWD