Caroline Fletcher
Caroline Fletcher at Royal Moore Toyota

Caroline Fletcher

Service Advisor

Royal Moore Toyota

1415 SE River Rd
Hillsboro, OR 97123

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4.9
387 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

English English

4.9

387 Reviews

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387 Reviews of Caroline Fletcher

August 29, 2025

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Employee Rating

Friendly and knowledgeable service and car was done quickly. Convenient times for booking the appointment More

by barbara_hill45
Service Price Transparency
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Recommend Dealer
Yes

August 29, 2025

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Great service. It was fast and efficient. I was in and out in less than an hour. More

by Tonyajasa
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Recommend Dealer
Yes

August 28, 2025

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As always, Royal Moore Toyota did an excellent and timely job of taking care of my "Cream Puff" Toyota Avalon and performing it's 90k mile Multi/Point inspection, providing a print out of what needs to be do More

by Mama Rez
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Recommend Dealer
Yes

Other Employees Tagged: Adam

August 27, 2025

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Mike was very transparent on the service I needed for my vehicle and very upfront and honest. I highly recommend working with Mike Taylor More

by oliveria.nicholas
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Recommend Dealer
Yes

August 27, 2025

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Caroline provided excellent service and advice. She was prompt and very courteous. I really appreciate it. More

by Ganapati. Srinivasa
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Recommend Dealer
Yes

August 21, 2025

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Overall great experience. Scheduled regular maintenance. Was in on time and out quickly with no attempt to sell unnecessary services. More

by jkockler
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Recommend Dealer
Yes
Aug 22, 2025

Royal Moore Toyota responded

Thank you for the great review! We're happy your service visit was quick, smooth, and hassle-free. We appreciate your trust and look forward to seeing you next time!

August 20, 2025

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Great service staff. Only dealer I have ever had to walk to pick up my car after service More

by Bm3562
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Recommend Dealer
Yes

August 20, 2025

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My first experience with this dealer. I was impressed with their friendly attitude and their professional service. Comfortable waiting area and I liked their communications links and ea More

by bobswinea
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Recommend Dealer
Yes

August 20, 2025

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Booked oil change over the phone, was greeted on time of schedule, and left confident job was done professionally. Will return for further maintenance of my 2025 Landcruiser. More

by Jlharper02
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Recommend Dealer
Yes

August 19, 2025

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Good service, efficient, responsive and polite. Location is close to the neighborhood. Will come back again. More

by pi_huang
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Knutson

Aug 19, 2025

Royal Moore Toyota responded

Thank you for your review! We’re glad to hear you enjoyed our efficient and friendly service, and we look forward to welcoming you back again soon.

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