Mike Taylor

Mike always helps he and his customer service is amazing. I dknt think they should charge for use of a rental car when there's a recall on your car though. I dknt think they should charge for use of a rental car when there's a recall on your car though. More

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It’s was time for our van to be serviced and, once again, Mike made the process easy! Mike made the process easy! More

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Mike Taylor was very helpful and provided us with amazing service. We would easily come back! Thank you Mike! service. We would easily come back! Thank you Mike! More

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Mike Taylor provided the best service we have ever received. Knowledgeable about the car and the repairs. Was able to explain all the service and potential service for the future. received. Knowledgeable about the car and the repairs. Was able to explain all the service and potential service for the future. More

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Royal Moore and specifically, service advisor Mike Taylor have been a pleasure to do business with. They are very professional and efficiently provide all services needed for my vehicle. have been a pleasure to do business with. They are very professional and efficiently provide all services needed for my vehicle. More

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Mike and Axel at Royal Moore's Service Center took care of me in a way that I have never before experienced at a dealership service center... in my life! When I first called to ask for help with a potenti of me in a way that I have never before experienced at a dealership service center... in my life! When I first called to ask for help with a potential warranty claim, Mike took me seriously and gave me a detailed plan of how they would diagnose and resolve the concern with my vehicle. Because it was a potentially significant issue that was not common or part of a safety recall or TSB, he assigned my case to Axel, their master mechanic with 20 years of experience. Drop off was quick and easy, and they offered me a rental car with no hassle. Two days later, when I picked up my vehicle, Axel personally came to see me so that he could explain everything that he looked at and what he discovered. Then Mike rounded out the experience by getting all of the paperwork documented to protect me in the potential event of a future warranty claim. Through the entire process, I was treated with courtesy and respect as a valued customer and a person. I couldn't have dreamed for a better experience. More

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Mike did a great job in taking good care of me with minimal delays onrecalls minimal delays onrecalls More

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Michael went above today making sure we knew what we were getting in parts & service. Explained everything well so I could make an informed decision. We’ve used a few different Toyota service centers and Hil getting in parts & service. Explained everything well so I could make an informed decision. We’ve used a few different Toyota service centers and Hillsboro royal moore was a step above!! More

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The Service was easy and super quick. The team did a great job, Tristan was a great to work with. The team did a great job, Tristan was a great to work with. More

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Tristen went above and beyond to help with my issue. He was communicative, professional, and caring. He was communicative, professional, and caring. More

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