Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
Write a Review2425 Reviews of Carlos Munoz
January 03, 2019
Great Accomplished everything promised in a timely manner. Carlos Munoz was every out going and pleasant to do business with. When I need service again I d Accomplished everything promised in a timely manner. Carlos Munoz was every out going and pleasant to do business with. When I need service again I definitely would ask for Carlos. More
January 02, 2019
Excellent customer service. Carlos was honest, communicated the requirements to fix my car, provide transportation during the repair, had it done on time and at the cost quoted. Carlos was honest, communicated the requirements to fix my car, provide transportation during the repair, had it done on time and at the cost quoted. More
January 01, 2019
Carlos does a great job! Carlos listens to my concerns. He gives me very clear information when I have a question about my car and takes care of whatever needs to be done in a Carlos listens to my concerns. He gives me very clear information when I have a question about my car and takes care of whatever needs to be done in a timely fashion. My husband and I are extremely pleased With Carlos and this BMW dealership.When I learned that 2 of my tires were quite worn Carlos expedited arranging for new tires and a loaner car. I was very pleased with the speed with which he accomplished this! Especially as it was right around Xmas! More
Other Employees Tagged: My husband spoke to someone in parts, either Ben or Austin who was helpful.I find several of the employees very friendly and cout
January 01, 2019
Great customer service Carlos offered great customer service by keeping me informed and maintaining great communication. Carlos pointed out some issues with my car expressin Carlos offered great customer service by keeping me informed and maintaining great communication. Carlos pointed out some issues with my car expressing concern for safety without pressuring me into any repairs. Rather, he provided me with all the information and left the decision up to me which I greatly appreciate as a customer. More
December 31, 2018
Excellent customer service Carlos Munoz always provides excellent customer service and goes above and beyond to explain specifics with service visit. He makes communication eas Carlos Munoz always provides excellent customer service and goes above and beyond to explain specifics with service visit. He makes communication easy and convenient by texting or calling. More
December 30, 2018
outstanding service Professional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend Professional & Knowledgeable Staff, outstanding ser Professional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend Professional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend Profeto friendsssional & Knowledgeable Staff, outstanding service Keep up the good work. I highly recommend More
December 29, 2018
Courteous, Comfortable & Competent Carlos is easy to deal with, tells me what to expect before I arrive, gets me a loaner car if I need one & keeps me informed re progress by phone so I Carlos is easy to deal with, tells me what to expect before I arrive, gets me a loaner car if I need one & keeps me informed re progress by phone so I always know when the job is done. None finer than Carlos. More
December 29, 2018
Very good Carlos Munozo was very helpful and knowledgeable about my car ,took short time to diagnose problem with my car.I can strongly recommend Carlos.I’m dea Carlos Munozo was very helpful and knowledgeable about my car ,took short time to diagnose problem with my car.I can strongly recommend Carlos.I’m dealing with Carlos for many years. More
December 28, 2018
BMW of Sarasota...What a great dealership ! Hello !...My name is Suzanne and my dad and I have greatly enjoyed our experience at BMW of Sarasota..Nit only have the two vehicles we’ve had been fa Hello !...My name is Suzanne and my dad and I have greatly enjoyed our experience at BMW of Sarasota..Nit only have the two vehicles we’ve had been fantastic, the service and courtesy you receive is definitely as well ! Just recently my car needed new tires. And an alignment and your service manager , Carlos Munoz, was so helpful and exceptional ! He’s very knowledgeable and always friendly and courteous....Kyle Tabar, the Service Director, was very helpful and nice too. More
December 28, 2018
Carlos is the best It is always a pleasure to work with Carlos. Carlos exceeds my expectations every time. Great job again Carlos. Thanks! see you next services! Happy It is always a pleasure to work with Carlos. Carlos exceeds my expectations every time. Great job again Carlos. Thanks! see you next services! Happy New Year More

