Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,165 Reviews

Dealership Experience

12 yrs, 6 mos

Industry Experience

33 yrs, 5 mos

Languages Spoken

Spanish Spanish

5.0

2,165 Reviews

Write a Review

2165 Reviews of Carlos Munoz

June 22, 2025

Dealership Rating
Employee Rating

The service was super quick and friendly, and they had coffee and snacks available. The customer lounge was clean. The car wash and vacuum were really nice touches. More

by SMSERRANO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2025

Dealership Rating
Employee Rating

Carlos was very professional and took care of me like I was a family member. More

by MOTORCITY0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2025

Dealership Rating
Employee Rating

I own two BMWs and I have them both serviced at BMW Of Sarasota My service advisor. Carlos Muñoz has been my service advisor since day one and has given me top-notch service and advice on my car.s. More

by DAVID.DENNEHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 12, 2025

Dealership Rating
Employee Rating

I own two BMWs and a service and both at BMW Of Sarasota. Carlos Munoz has been my service advisor since day one and he is always consistently taken good care of me and my vehicles. More

by DAVID.DENNEHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 11, 2025

Dealership Rating
Employee Rating

Excellent service department and my agent Carlos was very good. He was very professional and knowledgeable. More

by C.CHIAPPETTA
Recommend Dealer
Yes

Other Employees Tagged: Cameron Goudreau

June 11, 2025

Dealership Rating
Employee Rating

Came in for an oil change and for them to check out my air conditioning system. Everything was done and fixed in short order and they gave me a loaner car since it would be more than a few hours. Happy wi More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

Carlos is the best service advisor Always helpful and prompt in his responses with updates Getting a loaner car is difficult Repair are very expensive For small things More

by DAISydigs
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

Carlos always goes above and beyond to help make everything right. You can always count on him to solve any problem or issues you have More

by ANTHONYSAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Carlos was not my main service advisor but treated me like I had been with him forever. He was professional and even help d me save money. What a great dude! More

by Slkbonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Thomas

June 02, 2025

Dealership Rating
Employee Rating

Professional, answered concerns, and made us feel comfortable. Awesome dealership! Staff top notch! Highly recommend More

by Michele L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1
...

Dealership Inventory (290 Vehicles)

new 2026 BMW M4 car, priced at $101,125
2026 BMW M4
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2024 BMW 330 car, priced at $37,995
2024 BMW 330
used
Skyscraper Gray Metallic exterior
Automatic
Rear-wheel Drive
used 2023 Hyundai Tucson car, priced at $21,687
2023 Hyundai Tucson
used
Intense Blue exterior
Automatic
All-wheel Drive
used 2023 BMW X5 car, priced at $42,723
2023 BMW X5
used
Alpine White exterior
Automatic
All-wheel Drive
used 2024 Ford F-150 car, priced at $41,994
2024 Ford F-150
used
Iconic Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2021 Kia Seltos car, priced at $16,515
2021 Kia Seltos
used
Snow White Pearl exterior
Automatic
All-wheel Drive