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Carlos Munoz
2,425 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
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2425 Reviews of Carlos Munoz
August 14, 2019
Quick turn around Unfortunate issue encountered on my vehicle,called Carlos and informed him.He had me scheduled same morning and provided a loaner and matter of few ho Unfortunate issue encountered on my vehicle,called Carlos and informed him.He had me scheduled same morning and provided a loaner and matter of few hours issue fixed and problem solved.Happy customer. More
by gil.mallari.9
August 10, 2019
Service Experience Excellent Service and very detailed work. They provide updates in a timely fashion. The service experience with the dealership and service departmen Excellent Service and very detailed work. They provide updates in a timely fashion. The service experience with the dealership and service department is top notch More
by JAVIERH.CHAVES
Verified CustomerOther Employees Tagged: Susan Tighe
August 10, 2019
Excellent customer service from start to finish Carlos Munoz restored my faith in Sarasota BMW of Sarasota his skills are excellent in customer service and the care given my to my car was satisfacto Carlos Munoz restored my faith in Sarasota BMW of Sarasota his skills are excellent in customer service and the care given my to my car was satisfactory More
by B4WHIT
August 10, 2019
New battery I needed a new battery and Carlos did a great job assessing the problem and returning my car in a timely manner. I would recommend and or use again I needed a new battery and Carlos did a great job assessing the problem and returning my car in a timely manner. I would recommend and or use again More
by MILLIGAN941
August 09, 2019
Carlos did an excellent job Wonderful dealer experience Loaner car. Good price. Good communication. Quick turn around. Carlos was able to give me very competitive price on a s Wonderful dealer experience Loaner car. Good price. Good communication. Quick turn around. Carlos was able to give me very competitive price on a set of tires More
by CHRISCOLNAGO74
August 09, 2019
It pays to have a good warranty Brought my 08 335i convertible in for some emission work. When I got there Carlos already had my loaner car waiting for me. Also found out that my ext Brought my 08 335i convertible in for some emission work. When I got there Carlos already had my loaner car waiting for me. Also found out that my extended warranty covered everything that had to be done unlike a previous client of Carlos from Chicago that needed the same thing. His warranty wouldn’t cover it. More
by Rgh416
August 09, 2019
On time I’m always very busy, but they deliver on time. Carlos Always making sure things get done the right way. Thank you for all your service. I’m always very busy, but they deliver on time. Carlos Always making sure things get done the right way. Thank you for all your service. More
by jb.7
August 09, 2019
Great service. My service manager, Carlos, made the difference. He is the reason I am rating you the highest possible. This is the second time I’ve had him. Both My service manager, Carlos, made the difference. He is the reason I am rating you the highest possible. This is the second time I’ve had him. Both times I have had the best experience possible. He goes above and beyond, is personable and best of all I trust him. More
by DEB
August 07, 2019
Excellent I would recommend Carlos to anyone he explains everything to you about what your vehicle repair needs and gives you a rough idea how much I would recommend Carlos to anyone he explains everything to you about what your vehicle repair needs and gives you a rough idea how much More
by RGOM523
August 06, 2019
Thx BMW! Honest repair evaluation and gave me a very good loaner to use while my BMW was getting repaired.. it was finished in a timely manner and great wash t Honest repair evaluation and gave me a very good loaner to use while my BMW was getting repaired.. it was finished in a timely manner and great wash to make it look awesome! Thanks so much.. More
by dbrathwaite3
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