Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 201

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

September 14, 2019

Dealership Rating
Employee Rating

BMW M4 service From the time I arrived at BMW until the time that I picked up my car my service experience was excellent. Carlos, my service representative, was ex More

by JOHN.SANSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2019

BMW of Sarasota responded

John, thank you so much for your excellent review! It's great to know that Carlos took such great care of you!

September 13, 2019

Dealership Rating
Employee Rating

Relaxing This was a very relaxing and quick experience with getting my car serviced. Carlos did an absolutely great at getting my car through the service proce More

by DPCACCHIOTTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos made your visit a great one!

September 12, 2019

Dealership Rating
Employee Rating

Excellent service Carlos Munoz and Nelson provided excellent service. Service repairs were done timely. It was a good experience and I would recommend the service cente More

by alvalerio24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

BMW of Sarasota responded

Thank you very much for your amazing review!

September 12, 2019

Dealership Rating
Employee Rating

Always treated well at this dealership. Considering how busy it is in the service, the personnel due a great job at taking care of my needs. I am realistic with the wait time that I have More

by EFRAINO127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cintron, Derek Thomas, Loraine Campbell , Greg Jones, Kyle Tabar

Sep 13, 2019

BMW of Sarasota responded

Thanks for your stellar review! We appreciate it!

September 12, 2019

Dealership Rating
Employee Rating

Excellent Service Advisor Carlos Munoz is an excellent BMW Service Advisor. He is knowledgeable, trustworthy and dependable. He treats us like family. He would return my call More

by MELISSA_I_LIM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 13, 2019

BMW of Sarasota responded

We're glad that Carlos took great care of you -- thank you!

September 11, 2019

Dealership Rating
Employee Rating

Excellent Service was prompt and professional. Always enjoy working with Carlos who is courteous and knowledgeable and always willing to go the e yea mile to gu More

by LYNN.BENSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

BMW of Sarasota responded

Lynn, thank you for your excellent review!

September 11, 2019

Dealership Rating
Employee Rating

Tires Why make it hard I have nothing more to say to you. This wastes time and makes it less likely that any person will reply. More

by Cl.ceo.tgc
Recommend Dealer
Yes
Sep 13, 2019

BMW of Sarasota responded

We're sorry that you didn't enjoy our survey but appreciate your positive review.

September 11, 2019

Dealership Rating
Employee Rating

Door Handle Replacement Carlos was terrific! Always enjoy my experience with him! Repair was completed in time that Carlos stated it would take. Thank you BMW service tea More

by pblyons55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

BMW of Sarasota responded

Thanks for the full five stars!

September 10, 2019

Dealership Rating
Employee Rating

Car wouldn't start I have to say Carlos Munoz my service advisor was absolutely amazing.. I was so frustrated with the car Carlos was there for me. What amazing custome More

by JACQUILYNCH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Reeves, Susan Tighe

Sep 13, 2019

BMW of Sarasota responded

We're glad that Carlos was able to get you back on the road in no time -- thank you!

September 07, 2019

Dealership Rating
Employee Rating

SERVICE CARLOS WAS GREAT, ALWAYS VERY PLEASENT , MY VEHICLE WAS DETAIL NICE AND CLEAN , MY OIL WAS CHANGE AND AND MY FILTER TOO , IT WAS QUICK AND EASY . THEY More

by CLARATOVAR33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

BMW of Sarasota responded

It's great to know that Carlos made your visit a great one -- thank you!

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