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Carlos Munoz
2,425 Reviews
Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
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2425 Reviews of Carlos Munoz
November 09, 2019
Carlos is our hero Carlos is the best service manager in the world. We can always count on fast, courteous and competent service. He is the hardest working employee. Carlos is the best service manager in the world. We can always count on fast, courteous and competent service. He is the hardest working employee. More
by CHRISSANCIN
Verified Customer
November 09, 2019
New tires for vehicle Carlos was great. He answers all our questions and explains what will be done. We have worked with Carlos before and found him to be very knowledgeabl Carlos was great. He answers all our questions and explains what will be done. We have worked with Carlos before and found him to be very knowledgeable. He is also very pleasant. More
by bcblatt
November 07, 2019
Tires Carlos is the best. He set Up an appointment for me quickly, took care of my problem and offered to arrange transportation My car was ready quickly Carlos is the best. He set Up an appointment for me quickly, took care of my problem and offered to arrange transportation My car was ready quickly and was also nice and clean More
by RANDYLAS
November 07, 2019
I had a great experience they were very helpful I had a great experience , my advisor Carlos was very helpful. I appreciate the improvement with The processes of a loaner car and paying my bill. I I had a great experience , my advisor Carlos was very helpful. I appreciate the improvement with The processes of a loaner car and paying my bill. In the past those have taken up a considerable amount of time, However, this time everything was expedited and taken care of very quickly. I was also impressed to hear that you price match for tires which I Purchased this time. More
by Tracy Hesser
November 07, 2019
Carlos Munoz is great employee Carlos goes above and beyond in providing exemplary service. He kept me updated via messages through the three days it took to repair my car Carlos goes above and beyond in providing exemplary service. He kept me updated via messages through the three days it took to repair my car More
by DHEAGERTY
November 07, 2019
BMW visit Excellent service Carlos was very helpful problem is solved I am very happyI am very glad I chose this dealership I would use it again my car is worki Excellent service Carlos was very helpful problem is solved I am very happyI am very glad I chose this dealership I would use it again my car is working great and thank you very much for the thorough service More
by JHOPPE8
November 07, 2019
Great! Easy to work with, no hassle, and excellent service. Carlos and team were great, quickly getting me in, offering me an Uber to get back home, and comp Easy to work with, no hassle, and excellent service. Carlos and team were great, quickly getting me in, offering me an Uber to get back home, and completing the service efficiently. More
by THEOSCARCALLEJAS
November 07, 2019
World-Class Customer Service I’d like to note the outstanding customer service that I received from Carlos Munoz - a total, experienced professional. My car was in for a relativel I’d like to note the outstanding customer service that I received from Carlos Munoz - a total, experienced professional. My car was in for a relatively simple procedure, but we found a tricky situation which could have broken an expensive part. Together with the mechanic Carlos immediately analyzed the problem, proposed an insightful solution & quickly delivered the repair. Bravo Carlos👍🏻👍🏻 More
by BOHDANYK
November 06, 2019
X1 service My service advisor Carlos was extremely helpful with providing the details of the maintenance that was being performed and kept me posted the whole ti My service advisor Carlos was extremely helpful with providing the details of the maintenance that was being performed and kept me posted the whole time. More
by AJ.HONFORD
November 06, 2019
Carlos service was excellent Carlos did a great job and was very professional. I would highly recommend him and the BMW dealership for servicing for bmw. They got the job done f Carlos did a great job and was very professional. I would highly recommend him and the BMW dealership for servicing for bmw. They got the job done fast More
by SAMQUARTERMAINE
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