Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 183

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

Contact Me
5.0
2,425 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

34 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

2,425 Reviews

Write a Review

2425 Reviews of Carlos Munoz

December 22, 2019

Dealership Rating
Employee Rating

Barbara santos Carlos Muñoz es excelente persona muy respetuoso y siempre está con muy buen carácter ayuda mucho trata a los clientes como familia siempre los clien More

by BSANCHEZSANTOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

BMW of Sarasota responded

Tantas gracias por su maravillosa evaluación!

December 22, 2019

Dealership Rating
Employee Rating

Prompt, efficient, courteous Client advisor (Carlos Munoz)made exceptional effort to make experience satisfying. Carlos effectively maintained me informed of work progress through More

by Jerry Hilty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

BMW of Sarasota responded

Jerry, we're glad to hear that Carlos made your visit special -- thank you!

December 21, 2019

Dealership Rating
Employee Rating

Very pleased Dealership was very accommodating offering me a ride home and pick me up when car is ready professional employees very friendly would go back again More

by DAVIDBARCLAY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

BMW of Sarasota responded

David, we're so glad that you enjoyed your visit with us -- thank you!

December 21, 2019

Dealership Rating
Employee Rating

Great job! Always a good experience with all of my questions answered by Carlos about my vehicle. I also really appreciated the video review of major systems of More

by MFREEMA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

BMW of Sarasota responded

Thank you for your stellar review!

December 21, 2019

Dealership Rating
Employee Rating

Incredible customer service!!! Absolutely incredible customer service! I highly recommend BMW of Sarasota- for many reasons but especially because of Greg Jones & Carlos Munoz! BM More

by MURATHANER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Jones

Dec 24, 2019

BMW of Sarasota responded

We are positively thrilled to read your amazing review and have sent it on to our team to let them know how much you appreciate them. Thank you very much and we look forward to seeing you again!

December 21, 2019

Dealership Rating
Employee Rating

Great service BMW Sarasota! Carlos was super helpful. From the minute I reached out to Carol for help, continuing through to my returning the loaner car, Carlos made me feel spe More

by SUSANLEVINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

BMW of Sarasota responded

Susan, thanks for letting us know that Carlos made your visit so special!

December 21, 2019

Dealership Rating
Employee Rating

Family takes care of you This dealership is a family atmosphere you are in great hands , naycolle will take amazing care of you as well as Emile and Tammy , highly recommend More

by Dell1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emilio Torres, Tammy Saylor, Naycolle Wright , Jesus Castillo, Doug Gibson, Rich Liammari, Kyle Tabar

Dec 24, 2019

BMW of Sarasota responded

It's great to hear that you enjoyed visiting us -- thank you!

December 21, 2019

Dealership Rating
Employee Rating

Outstanding Me Carlos Munoz is an outstanding and professional service technician, very knowledgeable in all aspect of his responsibility,friendly and treats his More

by LIBERTY236
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tammy Saylor

Dec 24, 2019

BMW of Sarasota responded

Thanks for letting us know that Carlos took great care of you!

December 20, 2019

Dealership Rating
Employee Rating

Assess damages While it took over 2 hours for this preliminary service Carlos was attentive and the coffee was good. Now the part has to be ordered. More

by BCARTER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

BMW of Sarasota responded

Thanks for your patience and for your great review!

December 20, 2019

Dealership Rating
Employee Rating

Great service always. BMW Sarasota has great service always. I've been taking my car here for 5 years. Carlos is the best. He takes the time to answer my questions and m More

by JKALYASIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 24, 2019

BMW of Sarasota responded

Thanks for being our long-time customer -- we appreciate it!

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