Dealership Experience
13 yrs, 5 mos
Industry Experience
34 yrs, 4 mos
Languages Spoken
Spanish
2,425 Reviews
Write a Review2425 Reviews of Carlos Munoz
December 22, 2019
Barbara santos Carlos Muñoz es excelente persona muy respetuoso y siempre está con muy buen carácter ayuda mucho trata a los clientes como familia siempre los clien Carlos Muñoz es excelente persona muy respetuoso y siempre está con muy buen carácter ayuda mucho trata a los clientes como familia siempre los clientes es lo primero para el estoy muy contenta y no lo cambiaria y se lo recomiendo a los clientes Carlos Muñoz es una gran persona confiable honesta More
December 22, 2019
Prompt, efficient, courteous Client advisor (Carlos Munoz)made exceptional effort to make experience satisfying. Carlos effectively maintained me informed of work progress through Client advisor (Carlos Munoz)made exceptional effort to make experience satisfying. Carlos effectively maintained me informed of work progress throughout entire process. And, with an extremely high level of courtesy & integrity. More
December 21, 2019
Very pleased Dealership was very accommodating offering me a ride home and pick me up when car is ready professional employees very friendly would go back again Dealership was very accommodating offering me a ride home and pick me up when car is ready professional employees very friendly would go back again More
December 21, 2019
Great job! Always a good experience with all of my questions answered by Carlos about my vehicle. I also really appreciated the video review of major systems of Always a good experience with all of my questions answered by Carlos about my vehicle. I also really appreciated the video review of major systems of my X3 with a focus on an issue they found while performing a multi-point inspection on the car. Nice job! More
December 21, 2019
Incredible customer service!!! Absolutely incredible customer service! I highly recommend BMW of Sarasota- for many reasons but especially because of Greg Jones & Carlos Munoz! BM Absolutely incredible customer service! I highly recommend BMW of Sarasota- for many reasons but especially because of Greg Jones & Carlos Munoz! BMW dealerships are well known for their exceptional quality and service, but BMW of Sarasota stands out above other high- quality dealerships because of their staff. If it were not for the exceptional communication and care I received from Greg jones and Carlos Munoz, I probably would not be buying another BMW. They are both professional, kind and extremely helpful. They provided excellent, complete, and timely service on my X5.Thanks for everything! My X5 was in for some oil leak issues. Greg along with Carlos went above and beyond communicating and assuring that I felt assured all was being done to address the problem. BMW North America should thank Adam and Mike for their great customer focus. I am very pleased with their service. If I could, I would rate them 6 Stars! Also, love this dealership. It’s clean, modern and has great coffee! I always get a good reception when I bring my cars in for service. The crew keeps me posted on what's happening with my car, provides a rental if they need to keep the car and makes sure the necessary work is done to keep my car running well. Top-notch service. I will continue to praise BMW of Sarasota for all of the great services they provide and will always recommend friends and family to ask for Carlos and Greg when visiting them. More
Other Employees Tagged: Greg Jones
December 21, 2019
Great service BMW Sarasota! Carlos was super helpful. From the minute I reached out to Carol for help, continuing through to my returning the loaner car, Carlos made me feel spe Carlos was super helpful. From the minute I reached out to Carol for help, continuing through to my returning the loaner car, Carlos made me feel special and important. I like that! More
December 21, 2019
Family takes care of you This dealership is a family atmosphere you are in great hands , naycolle will take amazing care of you as well as Emile and Tammy , highly recommend This dealership is a family atmosphere you are in great hands , naycolle will take amazing care of you as well as Emile and Tammy , highly recommend More
Other Employees Tagged: Emilio Torres, Tammy Saylor, Naycolle Wright , Jesus Castillo, Doug Gibson, Rich Liammari, Kyle Tabar
December 21, 2019
Outstanding Me Carlos Munoz is an outstanding and professional service technician, very knowledgeable in all aspect of his responsibility,friendly and treats his Me Carlos Munoz is an outstanding and professional service technician, very knowledgeable in all aspect of his responsibility,friendly and treats his customers with respect most of all he listens and try’s his best to support you More
Other Employees Tagged: Tammy Saylor
December 20, 2019
Assess damages While it took over 2 hours for this preliminary service Carlos was attentive and the coffee was good. Now the part has to be ordered. While it took over 2 hours for this preliminary service Carlos was attentive and the coffee was good. Now the part has to be ordered. More
December 20, 2019
Great service always. BMW Sarasota has great service always. I've been taking my car here for 5 years. Carlos is the best. He takes the time to answer my questions and m BMW Sarasota has great service always. I've been taking my car here for 5 years. Carlos is the best. He takes the time to answer my questions and makes sure the service is completed thoroughly. More
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