"Service was very good got in on time service was for a..."
- Robert wood
Service was very good got in on time service was for a recall was a quick fix and was out on less than 1 hour very good service thank you
"Great quick service. Friendly helpful associates. The..."
Great quick service. Friendly helpful associates. The associates care beyond the service they offer. They reminded me to call back with my airmile number. They wanted to make sure I got the points. 👌🏿
"We’ve serviced our Acadia with Davis since we bought it 3..."
We’ve serviced our Acadia with Davis since we bought it 3 years ago. We’ve always had a good experience. Our inspection just before our warranty expired was fair and required service was completed without a problem. Carlee has provided us with great service advice with packages that meet our needs.
"Off Warranty Repair "
- Kim Butler
What started out as a problem Carlee made it all good. My truck was just off warranty and I was looking at a $2500 repair bill. Then Carlee went to bat for me and to me what she did was unbelievable. Through her hard work she got GM to pay the major portion of the bill. Thank you Carlee. I appreciate your efforts in making me, the customer happy. And thanks to the techs for looking after my baby, haha Keep up the good work.
"Thank you Carlee!! Fantastic customer service!!!"
It has been such a delightful experience to find good, honest and caring people in the workforce. In this day when we hear nothing but the negatives, I want to thank the people at Davis Chevrolet and most especially Carlee for the excellent service they have given me today – June 17, 2020. I had left my Equinox overnight for service to be started today. However, I received a phone call from Carlee informing me that due to extenuating circumstances the recall would not be covered. Before she had made the call to me she had gone way beyond and above what she needed to do to see if there was anything they could do for me. I asked her if I could talk to my grandson before I made a decision. She agreed to that. When I said, “he may call you” she was so gracious and said she would be happy to explain the situation to him. Long story short Carlee phoned to give me the good news that they had been given permission to proceed with the repairs on my car and that it would be covered under the recall.
I strongly recommend Davis Chevrolet for any and all of your service needs. I cannot tell you what it meant to this 83 year old woman to be treated with such kindness, patience, understanding and concern. Thank you Carlee and Davis Chevrolet for giving me a glimpse of what your company stands for.
"Good Job Carlee"
- Kim Butler
There are not many Service Advisors that look after you like Carlee does. Looks after you from start to finish. And if she says something is going to happen she does her best to make it so. I use to go to dealers in Calgary but since Davis has taken over in Airdrie the service has been great.
In the last week I was in twice, once for a Recall and a second time when I decided to get different tires and a level lift on my truck. Dealt with Carlee both times and she is awesome! Thanks to Ian Wood as well for a great price on the tires I chose and choice of level lift. I checked with several tire shops and Davis beat them all plus they gave me a trade allowance for my only slightly used OE tires.
Thanks "Team Davis" Keep up the great service!
"Went into dealership to diagnose a problem with a power..."
Went into dealership to diagnose a problem with a power steering. Gave me a massive repair bill for a timing chain and never diagnosed the power steering. Said it’s probably related. Called another GM dealership Got a quote for the same work. It was less then half what I was quoted at Davis. Plus said that there’s no way power steering is related to timing chain. You would think with COVID that they’d be trying to help people and not rip them off. Very disappointed. Two GM dealerships, a world or differences. Stay clear
"Poor Customer Service"
I got a call about a recall on my truck. I asked to make an appointment on Monday, Dec. 23. I was told that I could get an appointment for 9am and it should take about an hour. I did come in with a couple other issues which only one was put on the work order. I was told by Carlee that it would take 2 hours so I got a shuttle home. I called back at 11 and she said my truck wasn't even in the shop yet! She also told me that I didn't have an appointment and that 9am was the drop of time! I worked in GM Dealerships for 20 years and have never been treated as poorly as your service department. My time is valuable and you need to work on your customer service. I would also suggest that someone teach the service department that sales sells the first vehicle and service sells the rest!
"Great customer service, kept me updated on car repairs...."
Great customer service, kept me updated on car repairs. Drove me into Calgary when my car had to stay in the shop.
Will be back!!
"Always there to help out!"
The staff at Davis Chev are always there to answer questions and find the right parts and
fantastic friendly service at the best possible price!
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