Carl Kupbens

Sergio was great through the process. We had some challenges upon pick up. There was only one key fab & no floor mats. We have purchased many used cars & have never had this challenge, es We had some challenges upon pick up. There was only one key fab & no floor mats. We have purchased many used cars & have never had this challenge, especially for a car just a few years old. Please advise if you can help. More

by Schweitzer Verified Customer Verified Customer

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Was charged $4000 in fees that was never told to me. Put 11000 down on a vehicle that I now owe 5000 more then what the car is worth. Put 11000 down on a vehicle that I now owe 5000 more then what the car is worth. More

by Christinepovolny Verified Customer Verified Customer

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Buen servicio de parte de David lo recomiendo me gustó la atención y la amabilidad atención y la amabilidad More

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I will never deal with this company again. They are untrustworthy untruthful and lack integrity. Love my van hate the dealership They are untrustworthy untruthful and lack integrity. Love my van hate the dealership More

by levi_grandma Verified Customer Verified Customer

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Worst dealership to ever exist. Every single worker is incompetent. Sales, service and management are all untruthful, unknowledgeable, and sleazy. Never in a million years would I s Every single worker is incompetent. Sales, service and management are all untruthful, unknowledgeable, and sleazy. Never in a million years would I step foot in this dealership again. More

by mbdambro Verified Customer Verified Customer

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Treat value customer better people work way too hard to deal with subpar customer service when buying a brand new vehicle deal with subpar customer service when buying a brand new vehicle More

by Marleyking674 Verified Customer Verified Customer

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Gave me the best service they could be I would recommend and thanks a lot for there help and thanks a lot for there help More

by Yorgenis05 Verified Customer Verified Customer

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Toyota of Tampa Bay mixed up my wife's name on the RAV4 title and refuses to fix it. They had her drivers license so it is difficult to understand why they transposed her first and last name. She has cont title and refuses to fix it. They had her drivers license so it is difficult to understand why they transposed her first and last name. She has contacted them 5 times getting promises to fix it and no actual effort. This is ridiculous and negatively impacting her ability to renew her drivers license. More

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Everything was fast there were things that I was promised that I did not get and when I went to bring the vehicle in to be checked the service department was horrible the technicians did not show any care ur that I did not get and when I went to bring the vehicle in to be checked the service department was horrible the technicians did not show any care urgency they didn’t even take the car to the back they literally just looked underneath And told me it was fine and tried to send me on my way It made me feel like all they wanted was to get the sale and once they got me in they did not care at all which is a scam to me I think you should value the customers that are paying so much money for a vehicle and out of all the choices to go with I chose to go with you guys to get this Experience I was highly disappointed especially coming from a family that has Toyota vehicles and has gotten it through other dealerships so I know what type of experience you should be getting and this was not it More

by parkerjalee Verified Customer Verified Customer

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Miscommunication, Carelessness , They like to sell cars but They don’t go with details and you have to chase them, If you want to ask them something but They don’t go with details and you have to chase them, If you want to ask them something More

by dumlufirat Verified Customer Verified Customer

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