Bryce Williams
Bryce Williams at Crest Volvo Cars

Bryce Williams

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
64 Reviews

Dealership Experience

6 mos

Languages Spoken

English English

4.9

64 Reviews

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64 Reviews of Bryce Williams

August 20, 2025

Dealership Rating
Employee Rating

Great communication kept me up to date and gave suggestions for documenting intermittent issue I’ve had More

by GALVAN_JESUS
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Recommend Dealer
Yes

August 20, 2025

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It’s always a pleasure and hassle free to work with the service department here More

by Cthames06
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Recommend Dealer
Yes

August 20, 2025

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Great service! Our original problem was not fixed after a first service visit, but the team got us back in and made it right. More

by SSHEPPA51
Recommend Dealer
Yes

August 17, 2025

Dealership Rating
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The service was great ! ! The only downside is if I pay with credit card , they charge 3% . More

by Etheldelgado
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Recommend Dealer
Yes

August 16, 2025

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Always the best service. Top quality work. Kept informed of the status throughout the process. More

by canrulzhoc
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Recommend Dealer
Yes

Other Employees Tagged: Jeremi Chapman, Bryan Bingham

August 14, 2025

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w was completely satisfied with the service i received. My Servive Advisor was the best BRYCE answered all of my questions. More

by CJFERR54
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Recommend Dealer
Yes
Aug 20, 2025

Crest Volvo Cars responded

We are honored to hear about your complete satisfaction with the service you received. Your positive feedback means so much to our team. We're delighted that your service advisor was able to answer all your questions thoroughly and provide you with exceptional care. It's wonderful to know that we met your expectations and made your visit a positive experience. Your trust in our services is truly appreciated, and we look forward to continuing to serve you in the future.

August 12, 2025

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Offered expensive options to fix the problem. It was annoying to visit a different repair shop after the Volvo service. More

by UMITGURUN
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Recommend Dealer
No
Aug 20, 2025

Crest Volvo Cars responded

We understand your frustration with the repair options that were presented to you. We recognize that dealing with vehicle repairs can be stressful, especially when the costs seem high. Your experience matters to us, and we want to ensure that all our customers feel confident in the solutions we provide. We strive to offer fair and transparent service options while maintaining the quality standards our customers expect. Please reach out to our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can discuss your concerns further and work toward a better resolution.

August 05, 2025

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Always going above and beyond to make sure that I am well taken care of, Crest is the best. More

by SAMHILOU
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Recommend Dealer
Yes
Aug 06, 2025

Crest Volvo Cars responded

Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service.

August 01, 2025

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Great and friendly service from my advisor. Being able to have a loaner car at my disposal was crucial and they accommodated that for me. More

by CLJOHNSON6
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Recommend Dealer
Yes
Aug 04, 2025

Crest Volvo Cars responded

Your positive experience with our service team means so much to us. We are thrilled to hear that your advisor provided you with excellent and welcoming support throughout your visit. Understanding how important it was for you to have transportation available, we are pleased that we could provide you with a loaner vehicle that met your needs. Your feedback highlights exactly what we strive for at Crest Volvo Cars - combining professional expertise with genuine care for our customers' convenience and satisfaction.

July 31, 2025

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Employee Rating

Crest Volvo is amazing. From sales to service, they make everyone feel special Me and my family will definitely be back More

by tammyryan7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Jul 31, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We are so glad to hear that you and your family feel special and that we could provide you with such an amazing experience, from sales to service. We look forward to welcoming you back to Crest Volvo Cars in the future!

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