Bryan Ticas-Castellanos
Bryan Ticas-Castellanos at Freeway Mazda
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Bryan Ticas-Castellanos

Service Brand Ambassador

Freeway Mazda

15420 104 Ave
Surrey, BC V3R 1N8

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4.9
32 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.9

32 Reviews

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32 Reviews of Bryan Ticas-Castellanos

September 27, 2022

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Employee Rating

Service was prompt. Technicians were pleasant and polite. Work done well. One repair item was missed and I was informed right away so I could go in and have the item fi More

by Lynnd50kj
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 30, 2022

Freeway Mazda responded

Hi Lyndd50kj! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it has always been a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 27, 2022

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i'm really happy from you guys great people + great team = great job thank you for all More

by parwizsabit
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Sep 30, 2022

Freeway Mazda responded

Hi parwizsabit. Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new CX-9 and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 24, 2022

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Freeway Mazda dealer is the best dealer I ever went to for buying and maintaining my cars. More

by Alex
Overall Experience
Recommend Dealer
Yes
Sep 30, 2022

Freeway Mazda responded

Hi Alex! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it has always been a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 19, 2022

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Excellent service as usual! I've been bringing in the vehicle since new and always pleased with your service. More

by Wayne
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 19, 2022

Freeway Mazda responded

Hi Wayne! Thank you very much for your kind words and for doing business with us! We are happy to hear that you are pleased and that it has always been a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

Sep 20, 2022

Wayne responded

Thanks Peter and I will look for you next time I am in.

Sep 20, 2022

Freeway Mazda responded

Thank you Wayne. I look forward to meeting you. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216

September 12, 2022

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Freeway Mazda is one of the best dealerships to buy a car from! My brother bought a used 2011 Mazda6 from the dealership and the hand brake was broken when we got it back from service one day. They immediate More

by pleung96
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 15, 2022

Freeway Mazda responded

Hi pleung96. Thank you very much for your kind words and for doing business with us over the years! We are happy to hear that it has been a great experience and it was a pleasure working with you. Please don't hesitate to give us a call whenever you have any questions. Enjoy your new Model Y and see you when you come in for Service Visits! Talk to you soon. Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 02, 2022

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As always Freeway Mazda did an excellent service to my Mazda 3 . I love the video inspection , that the technician sent you before he do the service so that you know the initial condition of your car and More

by JimLand
Customer Service
Quality of Work
Overall Experience
Recommend Dealer
Yes
Sep 03, 2022

Freeway Mazda responded

Hi JimLand! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

September 02, 2022

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Whenever I take my Mazda in for its service, I'm always greeted with friendly, helpful staff. More

by beccab830
Customer Service
Quality of Work
Friendliness
Overall Experience
Recommend Dealer
Yes
Sep 03, 2022

Freeway Mazda responded

Hi beccab830! Thank you very much for your kind words and for doing business with us! We are happy to hear that it is always a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 31, 2022

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It’s very good service. The job has done quickly and professionally. We are appreciate for the stuffs of freeway Mazda . More

by ping
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Sep 01, 2022

Freeway Mazda responded

Hi ping! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 29, 2022

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Employee Rating

Wonderful, helpful And never charge a single penny out of the way. They let you know what needs to be fixed and only fix that if customer approves. Over and above . Always recommend freeway Mazda. Too More

by Vk
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Aug 30, 2022

Freeway Mazda responded

Hi Vk! Thank you very much for your kind words and for doing business with us! We are happy to hear that it was a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself and thank you for your business! Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

August 26, 2022

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Employee Rating

Great customer service and professional staff. We really liked receiving a video inspection of the vehicle. Unfortunately couldn't give a 5 star rating as our vehicle has smelled of burning oil More

by rastaz
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Wolff

Aug 28, 2022

Freeway Mazda responded

Hi rastaz! Thank you very much for your kind words and for doing business with us! We are happy to hear that it has been a great experience. Please don't hesitate to give us a call whenever you have any questions. Enjoy your vehicle and see you when you come in for your next Service Visits! Talk to you soon. PS - Please come and ask for me at Reception when you are next in for service so that I can formally introduce myself, thank you for your business, and apologize for the smell of burning oil! Has the smell since gone away? Regards, Peter Herbert | General Sales Manager Freeway Mazda In Surrey 236.458.7216 | peter@freewaymazda.ca

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