Tracey is simply the best!
I highly recommend her to all my friends and family.
I highly recommend her to all my friends and family.
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by lei.slm
Dealing with the team at Freeway Mazda service is always
a great experience. Every visit, whether it's Darren, Noah, or Bryan assisting me, I receive a warm welcome and excellent care. I can confidently say
a great experience. Every visit, whether it's Darren, Noah, or Bryan assisting me, I receive a warm welcome and excellent care. I can confidently say that I, along with my car, are in capable hands. While Bryan is my usual go-to guy, my most recent service had me working with Noah, who, as always, was swift, efficient, and took the time to explain everything thoroughly. Noah kept me informed about the status of my vehicle and provided an estimated completion time with regular phone updates. While I understand that this level of service is part of their job, whether it's Noah, Darren, or Bryan, there's always a personal touch that makes you feel like you're among friends. I've dealt with various service departments from different brands, but the service at Freeway Mazda stands out on a whole new level. Other brands should take note. I have no problem recommending those 3 from the service department at Freeway.
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by hassanelmawardy
Service Price Transparency
Nov 17, 2023 -
Freeway Mazda responded
Hi hassanelmawardy.
Thank you very much for your kind words and for doing business with us!
We are happy to hear that it is always a great experience and we are very fortunate to have you be a part of the Freeway Mazda Family!
We wish you and your family all the best for the Holiday Season!
Talk to you soon.
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca
The Staff are very accommodating specially Dave Meyerink
and Arnie Riess. They are all friendly
and Arnie Riess. They are all friendly
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by Bench Cheng
Oct 12, 2023 -
Freeway Mazda responded
Hi Bench Cheng.
Thank you very much for your kind words and for doing business with us again!
We are happy to hear that it was a great experience and it was a pleasure working with you, and we are very fortunate to have you be a part of the Freeway Mazda Family!
Please don't hesitate to give us a call whenever you have any questions.
Enjoy your new CX-90 and see you when you come in for Service Visits!
Talk to you soon.
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca
We love the service at Freeway Mazda.
Everyone is friendly and always helpful. We've never seen a grumpy employee here since 2006 when we bought our first Mazda! We still came to Freeway
Everyone is friendly and always helpful. We've never seen a grumpy employee here since 2006 when we bought our first Mazda! We still came to Freeway for our scheduled servicing even when we moved to Burnaby for several years.
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by VMoy
Oct 08, 2023 -
Freeway Mazda responded
Hi VMoy.
Thank you very much for your kind words and for doing business with us!
We are happy to hear that it is always a great experience and we are very fortunate to have you be a part of the Freeway Mazda Family!
We appreciate that you drive here from Burnaby and we always look forward to seeing you.
Happy Thanksgiving!
Talk to you soon.
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca
Very good experience with Ryan.
Car is nice and the service is also excellent. Love it.
Car is nice and the service is also excellent. Love it.
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by Stanguo1991
Sep 05, 2023 -
Freeway Mazda responded
Hi Stanguo1991.
Thank you very much for your kind words and for doing business with us!
We are happy to hear that it was a great experience and it was a pleasure working with you, and we are very fortunate to have you be a part of the Freeway Mazda Family!
Please don't hesitate to give us a call whenever you have any questions.
Enjoy your new vehicle and see you when you come in for Service Visits!
Talk to you soon.
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca
The stuff is always willing to answer all my questions,
regardless if I intend to purchase a car or not. I also find their deals fair!
regardless if I intend to purchase a car or not. I also find their deals fair!
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by Anna
Other Employees Tagged:
Tommy Li
, Peter Herbert
Aug 01, 2023 -
Freeway Mazda responded
Hi Anna.
Thank you very much for your kind words and for doing business with us again!
We are happy to hear that it was a great experience and it was a pleasure working with you, and we are very fortunate to have you be a part of the Freeway Mazda Family!
Please don't hesitate to give us a call whenever you have any questions.
Enjoy your new CX-5 and see you when you come in for Service Visits!
Talk to you soon.
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca
Staff is very helpful and accommodating from management
to sales and service department. Highly recommend!
to sales and service department. Highly recommend!
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by Susan Wong
Jul 03, 2023 -
Freeway Mazda responded
Hi Susan Wong.
Thank you very much for your kind words and for doing business with us!
We are happy to hear that it was a great experience and it was a pleasure working with you, and we are very fortunate to have you be a part of the Freeway Mazda Family!.
Please don't hesitate to give us a call whenever you have any questions.
Enjoy your new CX-9 and see you when you come in for Service Visits!
Talk to you soon.
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca
I changed service departments as I was not happy with my
local one. I made the right decision! They got me I. Efficiently for an appointment plus over and beyond great service !
local one. I made the right decision! They got me I. Efficiently for an appointment plus over and beyond great service !
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by Maplemeadowsmail
Jun 21, 2023 -
Freeway Mazda responded
Hi Maplemeadowsmall!
Thank you very much for your kind words and for doing business with us!
We are happy to hear that you are pleased and that it was a great experience.
Please don't hesitate to give us a call whenever you have any questions.
Enjoy your vehicle and see you when you come in for your next Service Visits!
Talk to you soon.
PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business!
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca
Kept me well informed during my car’s service and I
appreciated the video of the inspection
appreciated the video of the inspection
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by karenjacobsen
Jun 17, 2023 -
Freeway Mazda responded
Hi karenjacobsen!
Thank you very much for your kind words and for doing business with us!
We are happy to hear that you are pleased and that it was a great experience.
Please don't hesitate to give us a call whenever you have any questions.
Enjoy your vehicle and see you when you come in for your next Service Visits!
Talk to you soon.
PS - The next time that you are in for service, please ask for me at Reception so that I can formally introduce myself and thank you for your business!
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca
I took our 2023 CX-5 in for its first service yesterday
at Freeway Mazda, and wanted to say a special Thank you to their service department for providing such great customer service. They kept us updated
at Freeway Mazda, and wanted to say a special Thank you to their service department for providing such great customer service. They kept us updated through text messages during the servicing and even sent a video at the end. I appreciated the effort to make it the entire process fast and efficient. 10/10 to Freeway Mazda!
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by Jwarr777
Jun 15, 2023 -
Freeway Mazda responded
Hi Jwarr777!
Thank you very much for your kind words and for doing business with us!
We are happy to hear that you are pleased and that it is was a great experience.
Please don't hesitate to give us a call whenever you have any questions.
Enjoy your vehicle and see you when you come in for your next Service Visits!
Talk to you soon.
Regards,
Peter Herbert | General Sales Manager
Freeway Mazda In Surrey
236.518.8131 | peter@freewaymazda.ca | www.freewaymazda.ca