Brooke Malia
Brooke Malia at Westside Lexus

Brooke Malia | Page 2

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
35 Reviews
5.0

35 Reviews

Write a Review

Dealership Experience

1 yr, 6 mos

Industry Experience

1 yr, 6 mos

35 Reviews of Brooke Malia

February 01, 2024

Dealership Rating
Employee Rating

This is the third time I have gone through Jeffrey for myself, I have also gone through him for 4 of my parents’ cars as well. He is extremely nice, patient and obviously loves helping people. Won’t get a More

by oleary.me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Westside Lexus responded

Thanks for choosing Westside Lexus time and time again! We're so glad to know that you can count on Jeffrey to provide top-notch service and will be sure to pass your kind words along. See you down the road!

January 25, 2024

Dealership Rating
Employee Rating

Brooke was super knowledgeable about the vehicle and polite and funny! Everyone knew our name and were kind. More

by jenjasonmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Breaux, Charli Byers

Jan 25, 2024

Westside Lexus responded

We're glad to know that Brooke and the team at Westside Lexus made your experience a memorable one! Thanks for sharing this positive feedback. Enjoy your new vehicle!

January 22, 2024

Dealership Rating
Employee Rating

I appreciate not being forced to have dealership add-ons and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in More

by AWALTERS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 22, 2024

Westside Lexus responded

We're glad to know that you had a stress-free experience with us at Westside Lexus. It's great that Brook was able to assist you in comparing and choosing from our models. Thanks for the positive feedback!

January 17, 2024

Dealership Rating
Employee Rating

This dealership is the best I have ever dealt with. This is my fourth Lexus from them and they have never disappointed. More

by janet_mcgaha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Westside Lexus responded

We're delighted to know that you've had consistent positive experiences with us at Westside Lexus. Thank you for your continued loyalty and support! Enjoy your fourth Lexus!

January 16, 2024

Dealership Rating
Employee Rating

I come to this dealership because of the good service. I do not like the dealership by my house on 59 and drive all the way over to I-10! Steve is terrific! More

by CHERYLARYAN
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Machann

Jan 17, 2024

Westside Lexus responded

We're so glad to know that you appreciate the service at Westside Lexus and find it worth the drive! We'll be sure to pass your compliments on to Steve. Thanks for choosing us, we look forward to seeing you next time!

January 10, 2024

Dealership Rating
Employee Rating

Both Steve and Brooke are consummate professionals and very personable as well. They arrived for appointments early. More

by donanian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 10, 2024

Westside Lexus responded

We're delighted to know that Steve and Brooke provided you with such a professional experience at Westside Lexus. Thanks for your kind words — we appreciate it!

January 03, 2024

Dealership Rating
Employee Rating

Outstanding customer service that is detail oriented! I would highly recommend them to anyone. Beautiful facility! More

by JWAGG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Westside Lexus responded

We're so glad to know you had an outstanding experience with us at Westside Lexus! We appreciate your recommendation and are here for any future needs. Enjoy the ride!

December 19, 2023

Dealership Rating
Employee Rating

Entire team is very friendly, helpful and patient. The attitude of everyone we interacted with was absolutely fantastic More

by REDWALKER88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 20, 2023

Westside Lexus responded

We're so glad to know you had a fantastic experience with our team at Westside Lexus! We strive for friendliness and patience in all of our interactions. Thanks for the positive feedback!

December 15, 2023

Dealership Rating
Employee Rating

Brook & Lauren were very professional, courteous in my trading and purchase of my NX! They were very caring in helping me! More

by CDL918
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Lauren Goldman

Dec 15, 2023

Westside Lexus responded

We're so glad to know that Brook and Lauren were able to assist you with your trade-in and purchase at Westside Lexus! We appreciate the positive feedback. Enjoy your new NX!

December 14, 2023

Dealership Rating
Employee Rating

I am new to the Lexus brand, but not to car buying. I have a lot of experience purchasing cars over the years. I have had to deal with many salesmen and dealerships over the years and generally it ha More

by JMASON11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau

Dec 14, 2023

Westside Lexus responded

Hooray for five stars and a new car! It's wonderful to know that your experience with Brooke and our team at Westside Lexus was a positive one. Thanks so much for recommending us - enjoy every ride in your new GX 460!