35 Reviews
Write a ReviewDealership Experience
1 yr, 6 mos
Industry Experience
1 yr, 6 mos
35 Reviews of Brooke Malia
February 01, 2024
This is the third time I have gone through Jeffrey for myself, I have also gone through him for 4 of my parents’ cars as well. He is extremely nice, patient and obviously loves helping people. Won’t get a myself, I have also gone through him for 4 of my parents’ cars as well. He is extremely nice, patient and obviously loves helping people. Won’t get a car from anyone else! More
Other Employees Tagged: Ronnie Brush, Andrew Nagler, Jeffery Byers, Michael Nguyen
January 25, 2024
Brooke was super knowledgeable about the vehicle and polite and funny! Everyone knew our name and were kind. polite and funny! Everyone knew our name and were kind. More
Other Employees Tagged: James Breaux, Charli Byers
January 22, 2024
I appreciate not being forced to have dealership add-ons and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in and a hassle free sales approach that was stress free. I also appreciate our sales rep Brook put up with a lot with me wanting to compare and sit in several models More
January 17, 2024
This dealership is the best I have ever dealt with. This is my fourth Lexus from them and they have never disappointed. This is my fourth Lexus from them and they have never disappointed. More
Other Employees Tagged: Michael Lorch, Jesse Flores, Mary Margaret McGowan
January 16, 2024
I come to this dealership because of the good service. I do not like the dealership by my house on 59 and drive all the way over to I-10! Steve is terrific! I do not like the dealership by my house on 59 and drive all the way over to I-10! Steve is terrific! More
Other Employees Tagged: Steve Machann
January 10, 2024
Both Steve and Brooke are consummate professionals and very personable as well. They arrived for appointments early. very personable as well. They arrived for appointments early. More
Other Employees Tagged: Steve Machann, Laura Brown, Sterling Sine
January 03, 2024
Outstanding customer service that is detail oriented! I would highly recommend them to anyone. Beautiful facility! I would highly recommend them to anyone. Beautiful facility! More
Other Employees Tagged: Judy Patureau, Mary Margaret McGowan
December 15, 2023
Brook & Lauren were very professional, courteous in my trading and purchase of my NX! They were very caring in helping me! trading and purchase of my NX! They were very caring in helping me! More
Other Employees Tagged: Chris Nemoto, Lauren Goldman
December 14, 2023
I am new to the Lexus brand, but not to car buying. I have a lot of experience purchasing cars over the years. I have had to deal with many salesmen and dealerships over the years and generally it ha I have a lot of experience purchasing cars over the years. I have had to deal with many salesmen and dealerships over the years and generally it has been a chore. My experience with Westside and Brooke was fantastic. The dealership facilities are wonderful, Brooke was prompt, hardworking and professional. She answered all of my many questions and was very knowledgeable about the GX 460 I was interested in. We found the car I wanted, negotiated a fair price and got exactly what I wanted. I highly recommend Brooke Malia and Westside to anyone interested in purchasing a Lexus! More
Other Employees Tagged: Judy Patureau