Brittanie McKee

My interaction with this dealership was over about a two day period. A friend suggested it to me and I had started by talking to Brittanie about a GMC Sierra. During this time I was also looking at other de day period. A friend suggested it to me and I had started by talking to Brittanie about a GMC Sierra. During this time I was also looking at other dealerships when I found a similar truck with a better price. I had informed Brittanie of this truck and her reply shocked me! I was expecting the “good luck have fun” or ghosting response, however, Brittanie did not do this. She instead replied ok if you need any help, advice, or car-fax on it let me know! I was astonished! But also I didn’t believe the statement…I thought maybe it was just a kind word as not to leave the interaction on a bad note. So I tested this…when I went to the other dealership I messaged Brittanie who did exactly what she said, she immediately responded and advised me of things I should look for which lead to discovering a leak in the roof of the cab of this other truck, she also screen shotted and sent me the car-fax report of the other vehicle! Clearly I was purchasing that vehicle but was upset because I was set on a GMC Sierra… I called Brittanie back and she was able to find a Ford F-150 in the same price range and I showed up to Lenoir City Ford skeptical still…but after testing riding with Brittanie and her explaining all of the fine details and features of this truck I was sold! And a week later I can say I’m quite happy with my purchase. Thanks a lot Brittanie!! More

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They were very easy to work with. Loved the vehicle I purchased!! My salesman helped me a lot!! Loved the vehicle I purchased!! My salesman helped me a lot!! More

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My son, husband and I were very pleased. Excellent customer service.Overall the purchasing experience exceeded my expectations. Excellent customer service.Overall the purchasing experience exceeded my expectations. More

by tcantrell865 Verified Customer Verified Customer

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Brittanie made the buying process simple and great for me. She was able to get answers to my questions and helped me make an informed purchase. If I need another car, I'm going to her and Lenoir City Ford me. She was able to get answers to my questions and helped me make an informed purchase. If I need another car, I'm going to her and Lenoir City Ford. More

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The best dealer ship I've ever done business with. Sales where top notch. Everyone was very helpful and friendly Sales where top notch. Everyone was very helpful and friendly More

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We had an amazing experience working with Brittanie McKee @ Lenoir City Ford. She was professional and knowledgeable, no pressure! She was helpful with financing and got us into a beautiful new Edge ST whi @ Lenoir City Ford. She was professional and knowledgeable, no pressure! She was helpful with financing and got us into a beautiful new Edge ST which we absolutely love ♥️ More

by Linda Verified Customer Verified Customer

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Smooth process test driving many trucks before making my decision on my 2019 F-150. decision on my 2019 F-150. More

by hunterstratton1729 Verified Customer Verified Customer

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Very,helpful, courteous, not at all pushy . Would buy from here again. Stayed in contact about the vehicle Would buy from here again. Stayed in contact about the vehicle More

by missiondriver2016 Verified Customer Verified Customer

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The experience was a quick and wonderful experience. Buying a car was not on our agenda on our trip to Gatlinburg. These people made it less of a sting! Buying a car was not on our agenda on our trip to Gatlinburg. These people made it less of a sting! More

by Kimberly Bridgewater Verified Customer Verified Customer

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Excellent customer service. Quick and easy to negotiate a fair price. Thank you very much Quick and easy to negotiate a fair price. Thank you very much More

by wdcross42 Verified Customer Verified Customer

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