"I had a great experience finding my new Jetta at Bramgate..."
I had a great experience finding my new Jetta at Bramgate Volkswagen. Mick was really helpful at showing me all the great options they had to offer and I am completely satisfied with the vehicle he helped me pick out. Thanks!
My salesperson David Motta was AWESOME!!! I hate going through the whole negotiation process and the back and forth trying to get the best deal! David made it very easy - straight up guy and he did his best to get me the best deal right from the start - process was very easy! 5 stars for David!!!
However, I wasn't very impressed with the Finance person, Britney Rogers. She lied tied to me a couple of times regarding the tire warranty (btw - this is NOT mandatory!!) and the high mileage on the car when I picked it up - she told me it had to do with the delivery of the car which was TOTAL BS! If she had told me the truth, then I would have respected that.
They did give me 2 free oil changes to compensate for the BS which was fine with me.
Overall, I'm still giving the dealership 5 stars.
Thanks David for all your help!
"The staff I dealt with at Bramgate were very..."
The staff I dealt with at Bramgate were very professional, friendly and an absolute pleasure to do business with.
David Motta was thorough and has excellent customer service skills. It was so easy to get the car we wanted.
"An awesome experience from start to finish"
If you want an excellent customer service with a pressure free environment, then you must visit Bramgate Volkswagen dealership in Brampton. The customer service was exceptional from the moment we met Samantha. Not only she was friendly, polite and professional, but also, she had great product knowledge. I would definitely recommend this dealership and Samantha to family and friends. Overall it was a great experience and ended up with a great car.
"Excellent service from the moment you walk through the door."
Attentive staff - large inventory - knowledgeable and helpful - willing to negotiate to get a deal done.
I will definitely be back to this dealership in the future.
"Amazing From the Start"
Definitely one of the easiest and friendliest dealer experience I have ever had. Francesco went above and beyond to help me figure out the right options to suit me best, wouldn't buy a VW anywhere else.
10/10. Mickolas is very funny and friendly person. He is very Professional and knowledgeable sales man. He deals very nicely without any pressure on the customers. And britney as well she is very professional she took all our information in a minute without wasting our time she is very fast with her work.
Thank u guys for the wonderful experience.
"Awesome customer service "
David was extremely helpful throughout the whole process of me purchasing my vehicle. He even offers advice on helping me fully understand all the technological advancements that comes with the SUV. He took his time explaining to my family & myself everything we need to know in regards to financing a new car, while providing a great offer.
I'm very appreciative of all of his help.
"Best customer service "
I went into Volkswagen to test drive a Tiguan and ended up purchasing a brand new 2019 Tiguan without hesitation. David's genuine support and help was truly a blessing in regards to purchasing my very first vehicle. He took his time to explain everything I needed to know from car insurance to the performance of the vehicle. He endured he was able to get me the best deal and did a great job at making that promise. Walking into an atmosphere that feels like home is such a comfort. Everyone who works there is super supportive.
"My awesome experience at Bramgate Volkswagen"
- Neezam Haniff
In December 2018, I was at the dealership for some service with my Jetta. During the service, I went to David and I was inquiring about the 2019 GTI Rabbit Edition. David is a car guy through and through, he went through the offering of the Rabbit as an enthusiast of the GTI and Rabbit would. Through my discussions I decided to get the GTI Rabbit. Keep in mind that at the time, there wasn't an inventory in the dealership so I wasn't able to test drive the vehicle prior to purchase.
Ricky assisted with the financing and went through the details and the best options. He was really thorough and he made the experience enjoyable. I don't usually find these experiences enjoyable - that speaks volumes.
Once the car arrived at the dealership, David and Britney provided excellent service and made the delivery of the Rabbit an exceptional experience. David and Britney also helped with the lease transfer of the Jetta.
After the delivery of the vehicle, David went above and beyond - providing my with winter mats for the Rabbit.
I'm extremely excited about the GTI Rabbit and look forward to driving the car.
All in all, my experience at Bramgate Volkswagen has been very exceptional.
David, Ricky, Britney: Thank you for making my purchasing experience a totally awesome one!