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Start your review of Brian Matsumoto.
Brian Matsumoto
Brian  Matsumoto at Kia Richmond
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Brian Matsumoto

Sales & Lease Representative

Kia Richmond

5660 Minoru Blvd
Richmond, BC V6X 2A9

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2 Reviews of Brian Matsumoto

February 26, 2020

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"Professional, customer-centric team."

- Margaret Lung

The way this team approaches car sales is a breath of fresh air! No pushy sales pitch, no smoke & mirrors in the pricing of the deal. I greatly appreciate James and Brian's approach to sales, the time they took to understand my requirements and to outline the best options with my interests in mind. I was really impressed with their professionalism and commitment to the customer - would not hesitate to recommend Kia Richmond to family and friends.

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Yes

Other Employees Tagged: James Green

Feb 26, 2020

Kia Richmond responded

Margaret this opportunity to work with you was also refreshing. You are patient and analytical so earning this review is truly shows Kia Richmond is up to the task. James was so pleased that you had knowledge of his past reviews, and sharing this review with him will be our pleasure. We will be certain to include Brian in these accolades and use this experience with you to teach our other client experts the level of service Kia Richmond clients deserve. Margaret do not forget about you lifetime car washes and airport shuttle. Thank You Margaret we appreciate your business.

February 02, 2020

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"2 minutes agoI traded my kia optima 2014 for a kia..."

- Jhoanna Stegeman

2 minutes ago I traded my kia optima 2014 for a kia forte ex 2020. I have been dealing with kia richmond for years due to their excellent customer service skills. Brian helped me alot in regards to my decision with trading my car. He explained every detail and was extremely helpful and friendly. Thank you to all the staff that assisted me with my new purchase. Another happy customer I highly recommend Richmond kia. And please see brian for assistance. And sandy wang as well :)

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Yes

Other Employees Tagged: Sandra Wang

Feb 04, 2020

Kia Richmond responded

Your car deal was absolutely a fantastic and fun process. Working with a high valued existing client is our pleasure. We felt Brian was a perfect fit for you and we are pleased you had the perfect experience with him. We look forward to seeing you for your lifetime car washes and your 1st free oil change. Thank you again for your loyalty to our team.

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