Brian Hetrick | Page 29
Finance Manager
City Chrysler Dodge Jeep Ram Fiat of Brookfield
19100 W Capitol Dr
Brookfield, WI 53045
292 Reviews
Write a Review292 Reviews of Brian Hetrick
June 17, 2022
Lovelle was great to work with. Very patient and knowledge. He took the time to show me all the features on the car we were buying. Gave us some great tips and tricks. He really kne Very patient and knowledge. He took the time to show me all the features on the car we were buying. Gave us some great tips and tricks. He really knew the car we were buying and we could tell. I was very appreciative that since they knew we were coming he had filled up the gas tank for us and shined the tires. That mattered to me and made me feel good as a customer. More
Other Employees Tagged: Lovelle Johnikin
June 16, 2022
Best dealership experience I ever had. Vehicle was immaculate. Sales and management team extremely knowledgeable and helpful. Vehicle was immaculate. Sales and management team extremely knowledgeable and helpful. More
Other Employees Tagged: Lovelle Johnikin, Brian Otto , Frederic Buford, James Lexa, Michael Reichert, Mike Reichert
June 01, 2022
Excellent service, Excellent people. Knowledgeable. Highly recommend. Trustworthy. Faithful through the whole process. Go see Jackie D! Knowledgeable. Highly recommend. Trustworthy. Faithful through the whole process. Go see Jackie D! More
Other Employees Tagged: Frederic Buford, Jackie Day, Jorge
May 27, 2022
This dealership is where I got my first car and it’s where I’ve gotten my Most recent car. The people are nice and knowledgeable and the facility is always clean. Service department is also first cla where I’ve gotten my Most recent car. The people are nice and knowledgeable and the facility is always clean. Service department is also first class. More
Other Employees Tagged: Kristian Heinrich, Joshua Szentes
May 22, 2022
We just purchased a Jeep from this dealership and had a wonderful experience. No problems whatsoever!! Loved it and will definitely be back!! wonderful experience. No problems whatsoever!! Loved it and will definitely be back!! More
Other Employees Tagged: Andrew Hetrick, Cary Kerns, James Lexa
May 20, 2022
No follow up from the sales person Josh. Have not heard from him after we did the deal. Had a problem with the new Jeep 2 days after we got it. Called Josh our salesman and he acted like he Have not heard from him after we did the deal. Had a problem with the new Jeep 2 days after we got it. Called Josh our salesman and he acted like he could careless. When I explain the problem he said he would get back to us. A hour later I called him back. He said just call the service department they know about the problem. I called them and they knew nothing. And no one could recall talking to Josh about the problem. So again he just pushed us aside. It’s a same we have been buy cars there for almost 20 years. We will be looking for a new dealership for our next new car! More
Other Employees Tagged: Frederic Buford, Joshua Szentes
May 05, 2022
Great friendly service! The whole process was quick and easy. It was a great experience to work with them The whole process was quick and easy. It was a great experience to work with them More
Other Employees Tagged: Ryan Walkowski , Cary Kerns
April 29, 2022
Had a problem 1 day after we picked up a new 2022 Jeep. Called the salesman Josh. He said he would call us back. 45 minutes later I had to call him back. He had a very none caring attitude about. Said the Called the salesman Josh. He said he would call us back. 45 minutes later I had to call him back. He had a very none caring attitude about. Said the service department dropped the ball. So I called the service department they knew nothing about it. And we can not get her new 2022 Jeep in until Monday some 5 days later. After 18 years of buying vehicles there, I think 9 new and 2 used cars from there I don’t think we will be going back for any more vehicles at this dealership. Very upset that it takes 6 days to get a brand new Jeep in for service a day after we picked it up. More
Other Employees Tagged: Dawn Stallman, Joshua Szentes