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Brent Cooper
152 Reviews
Dealership Experience
6 yrs, 1 mo
Industry Experience
11 yrs
Specialties & Trainings
MASTER CERTIFIED VOLKSWAGEN CONSULTANT
152 Reviews
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152 Reviews of Brent Cooper
Verified Customer
October 04, 2025
Everyone at this dealership goes out of their way to make sure you are happy and comfortable with the whole experience of getting your car serviced sure you are happy and comfortable with the whole experience of getting your car serviced More
by ELAINE7622
Other Employees Tagged: Ronald Stevenson, Matthew Wirth, Brandon Lamb, Travis Cole, Steve Timmel
October 01, 2025
Brent is awesome. He goes the extra mile and takes care of my issue at hand. Everyone at Niello has always been very kind and helpful. However, I wish Niello were not He goes the extra mile and takes care of my issue at hand. Everyone at Niello has always been very kind and helpful. However, I wish Niello were not so busy and had more loaner cars. More
by KFEVERIER
September 13, 2025
Exceptionally great customer service! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! More
by LPATTERSON729
Other Employees Tagged: Ronald Stevenson, Matthew Wirth, Brandon Lamb, Travis Cole, Kamal Singh, Jason Black
August 30, 2025
Very Professional advisors, friendly atmosphere, very clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue clean place. Definitely will recommend this dealership! They just don't work on VW, I have taken my previous car '05 Chevy Aveo and they had no issue working on it. Great Job and keep up the good work!! More
by rcapet77
Other Employees Tagged: Carlos Alvarenga, Scott Russo, Ronald Stevenson, Brandon Lamb, Travis Cole
August 17, 2025
Had an appointment they were quick to receive us in. Everybody there was very friendly and informative. Definitely recommend. Everybody there was very friendly and informative. Definitely recommend. More
by JPALOW
Other Employees Tagged: Brandon Lamb, Kamal Singh, Jason Black
August 16, 2025
Everyone in Service is always pleasant ot work with. Unfortunately dates available for service are always way far out. A courtesy rental would have been nice since the reason I was there was a recall an Unfortunately dates available for service are always way far out. A courtesy rental would have been nice since the reason I was there was a recall and it took at least 6 hours to complete the work. The facilities are nice if it is a short appointment and you wait. More
by HMAUND01
Other Employees Tagged: Brandon Lamb
August 14, 2025
Brent cooper is always professional and always has the customers best interest in mind. I always return to the dealership for service due to his excellent professionalism and expertise. customers best interest in mind. I always return to the dealership for service due to his excellent professionalism and expertise. More
by RJAYRAMIREZ101
August 07, 2025
It was my first time at Niellos as we just got our 2022 Volkswagen Atlas in Feb 2025. Matt was so nice and the service was quick and painless! Loved it so much and thank you tons! Volkswagen Atlas in Feb 2025. Matt was so nice and the service was quick and painless! Loved it so much and thank you tons! More
by kirkarie
Other Employees Tagged: Ronald Stevenson, Matthew Wirth, Brandon Lamb, Travis Cole, Steve Timmel
July 31, 2025
I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More
by parsa
Other Employees Tagged: Logan Koss, Will Gwaltney III, Khaled Jamal, Brandon Lamb, Louis Phan, Pleajur Bryant, Nathan Cruz-Thompson
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