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Brandon Warwick

Overview Reviews (146) Inventory (846)

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Brandon Warwick

Brandon Warwick | Page 13

Sales and Leasing Consultant

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8

146 Reviews

Overview Reviews (146) Inventory (846)

4.8

146 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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146 Reviews of Brandon Warwick

July 19, 2022

Dealership Rating

No follow threw with what was said to be done. When told things will be done it is not. When sales man promises something guilt trips you that it is coming out of your pocket. Over all not hap When told things will be done it is not. When sales man promises something guilt trips you that it is coming out of your pocket. Over all not happy with the experience we have had here More

by REBECCA.COLEMAN0827

Verified Customer

Recommend Dealer

Other Employees Tagged: Thomas James, Adrienne Cross

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Jul 19, 2022 -

Henry Brown Buick GMC responded

Thank you for bringing this to our attention, Rebecca, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 27, 2022

Dealership Rating

Employee Rating

I saw the vehicle online and immediately called to let them know I was interested and Brandon got me a on a video chat so I could see the vehicle and what kind of shape the previous owner left it in. Aft them know I was interested and Brandon got me a on a video chat so I could see the vehicle and what kind of shape the previous owner left it in. After that, I was able to docu sign some papers and put down a deposit so they couldn’t sell it to someone else before I could make it in to Phoenix. I was able to fly in 2 days later and already having all my financial stuff ready, I was able to be in and out in just a couple hours. It would have been shorter but Brandon and I got talking about fishing! They cleaned the vehicle, put new tires on it, changed the oil, checked fluids and sent me off with a full tank of gas. Thanks Henry Brown GMC and making it a pleasurable experience! More

by MOAKEY32

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas James

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Mar 28, 2022 -

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC, your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 24, 2022

Dealership Rating

Employee Rating

Great friendly, knowledgeable, reliable, and honest salesman that made the sale worth my time outstanding! salesman that made the sale worth my time outstanding! More

by DATZAZUL

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Eiji Pollard

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Mar 25, 2022 -

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 11, 2022

Dealership Rating

Employee Rating

very poor customer service very poor communication .what little communication there was was less then truthful .overall very disappointed little communication there was was less then truthful .overall very disappointed More

by DONDZ06

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Thomas James

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Feb 25, 2022 -

Henry Brown Buick GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 10, 2022

Dealership Rating

Employee Rating

My salesmen Brandon was amazing even stayed late to help me sign my paperwork. I would definitely recommend. me sign my paperwork. I would definitely recommend. More

by KARA.D.ROBERTS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jan 10, 2022 -

Henry Brown Buick GMC responded

Kara, Thank you so much for your excellent review! We are so glad that Brandon had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 10, 2021

Dealership Rating

Employee Rating

It’s the Best bought or Leased five suv in the last ten years won’t shop anywhere else years won’t shop anywhere else More

by MARCYLV

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kelsey Brown, Thomas James, Adrienne Cross, Raul Bejarano

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Dec 10, 2021 -

Henry Brown Buick GMC responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 07, 2021

Dealership Rating

Employee Rating

I have always loved this dealership for its service department. My service advisor Blaine Richie is great. Because of him, when it was time to trade my vehicle in, my first choice was Henry Brown GMC. department. My service advisor Blaine Richie is great. Because of him, when it was time to trade my vehicle in, my first choice was Henry Brown GMC. I lucked out yet again with another amazing employee, this time it was Brandon in sales. He worked hard to find me the vehicle that was the right fit for our family. He made me feel like I was the only customer and made sure the experience was top notice. I was also pleased with Kenny in after market who took extra time with me to be sure that I was set up and knew how to use my vehicles many features. I would refer anyone that is considering a car purchase or car service to give this amazing team a call. More

by JCOLE85297

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas James, Blain Richey, Eiji Pollard , Kenny in After Market Accessories

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Nov 08, 2021 -

Henry Brown Buick GMC responded

We are very happy to hear that Brandon and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 17, 2021

Dealership Rating

Employee Rating

My salesman was very professional and a pleasure to work with The dealership is easy to work with with The dealership is easy to work with More

by TTM354

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adrienne Cross

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Sep 19, 2021 -

Henry Brown Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

September 04, 2021

Dealership Rating

Employee Rating

this dealership is top notch. Friendly, honest personell. clean showroom, covid safety protocal in place. After sales communication, is very good. Salesperson answers phone calls immediately. clean showroom, covid safety protocal in place. After sales communication, is very good. Salesperson answers phone calls immediately. More

by Mari & Gary Clark

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe White

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Sep 07, 2021 -

Henry Brown Buick GMC responded

Mari and Gary, Thank you for choosing Henry Brown Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Sep 07, 2021 -

Mari & Gary Clark responded

Thank you fir a great buying experience. We look forward to the same consideration when we come back in for related repairs, etc

August 26, 2021

Dealership Rating

Employee Rating

With me it is always a difficult process but the HB team worked it well. I appreciated the follow-up and the service planned for the future. worked it well. I appreciated the follow-up and the service planned for the future. More

by THHAUSSJR

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas James

Report | Print

Aug 26, 2021 -

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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