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Brandon Lamb
168 Reviews
168 Reviews
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168 Reviews of Brandon Lamb
October 05, 2025
They answer all questions, polite, very customer service oriented, no grumpy unhappy workers, gave Military discount. They updated me several times throughout the day that car is going to be fixed around th oriented, no grumpy unhappy workers, gave Military discount. They updated me several times throughout the day that car is going to be fixed around the time they estimated from the start and that so far it is on schedule. Was very happy with experience. (Scheduling, communication, Service, customer service, and Work) More
by Ucdavid2003
Verified Customer
October 04, 2025
Everyone at this dealership goes out of their way to make sure you are happy and comfortable with the whole experience of getting your car serviced sure you are happy and comfortable with the whole experience of getting your car serviced More
by ELAINE7622
Other Employees Tagged: Ronald Stevenson, Matthew Wirth, Travis Cole, Brent Cooper, Steve Timmel
October 02, 2025
Have used Niello VW for years and always happy with the service. Brandon has been my point of contact the last few times and he his always friendly and professional. He was able to get me in and out of the service. Brandon has been my point of contact the last few times and he his always friendly and professional. He was able to get me in and out of the service department in no time and kept me updated on the progress of the service throughout the day. He gave an accurate assessment when unexpected times arose and had sound advice on how to manage them. Happy to be a repeat customer. More
by ROB.B
September 28, 2025
This dealership and services department has always been incredible to me. I feel that they are very attentive and listen to my concerns. Brandon always explains everything that they are going to do during incredible to me. I feel that they are very attentive and listen to my concerns. Brandon always explains everything that they are going to do during the service and makes sure that I don’t have any questions or concerns. I would recommend Niello Volkswagen to anyone in the greater Sacramento area. More
by MJMATZ
Other Employees Tagged: Travis Cole
September 21, 2025
Very pleased with their service! I will definitely keep coming back for service and parts. I will definitely keep coming back for service and parts. More
by JANETBORBA
Other Employees Tagged: Kamal Singh, Jason Black
September 19, 2025
I was very happy with the professional service. I was given clear expectations and the team followed through. I have felt this for the all the services I have had here I was given clear expectations and the team followed through. I have felt this for the all the services I have had here More
by C.CHATFIELD
September 14, 2025
AJ helped me out with the entire process and kept me in the loop with what was happening to my car. I really appreciate the transparency and he was very helpful. the loop with what was happening to my car. I really appreciate the transparency and he was very helpful. More
by aminah.arabi
Other Employees Tagged: AJ
September 14, 2025
Communication regarding the status of my vehicle was poor on the third day it was at Niello. The car was supposed to be done that day. When I called to see what time it would be done, the call was sent to vo on the third day it was at Niello. The car was supposed to be done that day. When I called to see what time it would be done, the call was sent to voicemail repeatedly. I finally had to text for an update. When I later texted instead to request a Lyft ride, the response and update were very delayed. I had a busy afternoon and didn’t have time to wait around. Also, Niello offered to wash my car, but they did not. It was filthy when my husband picked it up. More
by POLLY.WOLF
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