Brandon Lamb

It was my first time at Niellos as we just got our 2022 Volkswagen Atlas in Feb 2025. Matt was so nice and the service was quick and painless! Loved it so much and thank you tons! Volkswagen Atlas in Feb 2025. Matt was so nice and the service was quick and painless! Loved it so much and thank you tons! More

by kirkarie Verified Customer Verified Customer

Report | Print

I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More

by parsa Verified Customer Verified Customer

Report | Print

Awesome customer service. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. Brent did keep inform through the all process of my vehicle service was done in timely manners and well done. Thank you Brent. More

by RGAITA91 Verified Customer Verified Customer

Report | Print

Car update was completed on time as promised. I was kept informed about the status of the repair. The only issue I have with Niello is the dealership appearance. The Arden location needs some I was kept informed about the status of the repair. The only issue I have with Niello is the dealership appearance. The Arden location needs some updating. More

by BUSINESS1 Verified Customer Verified Customer

Report | Print

Brent was extremely knowledgeable and stayed on top of my servicing from check in to paying out, and departing. This location is always my go to! servicing from check in to paying out, and departing. This location is always my go to! More

by Autheniq Verified Customer Verified Customer

Report | Print

Friendly and great communication from everyone. Also honest and very transparent. Appreciate the Lyft back and forth also. Also honest and very transparent. Appreciate the Lyft back and forth also. More

by GAIL Verified Customer Verified Customer

Report | Print

Outstanding Customer Service. Attentive and supportive of my needs. Excellent communications as to the status of my vehicle and the repairs. Great experience! Attentive and supportive of my needs. Excellent communications as to the status of my vehicle and the repairs. Great experience! More

by TALBRECHT1 Verified Customer Verified Customer

Report | Print

I often research and use my best intuition to navigate the best company to work with. Niello Volkswagen has the right discussion when you call them and they have great results for my year vehicles. I have the best company to work with. Niello Volkswagen has the right discussion when you call them and they have great results for my year vehicles. I have to be double sure that I work with no nonsense company’s especially if they are 100 miles round trip. Using genuine parts is always a plus I have to pay more but OEM is the upmost product. Brandon lamb worked with my Car with genuine care and helped with questions that I had asked!! I thank Niello for keeping me on the road. More

by j.saragoza Verified Customer Verified Customer

Report | Print

Great service and great personal customer service from Ron Stevenson. Thank you so much for taking such good care of me and my car ! I will definitely recommend Neillo VW ! Ron Stevenson. Thank you so much for taking such good care of me and my car ! I will definitely recommend Neillo VW ! More

by J8anderson49 Verified Customer Verified Customer

Report | Print

Matthew was amazing. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. He was prompt and attentive and provided the best service. I am always so pleased with Niello Volkswagon. More

by MARQUEZJR1 Verified Customer Verified Customer

Report | Print