Brandi Lucero
Brandi Lucero at Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls
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Brandi Lucero | Page 2

Service Advisor

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls

2900 Old Jacksboro Hwy
Wichita Falls, TX 76302

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4.8
26 Reviews
4.8

26 Reviews

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26 Reviews of Brandi Lucero

March 27, 2024

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Employee Rating

This dealership has been very knowledgeable regarding my vehicle and professional in providing maintenance services and capable of resolving issues identified with the operation of my vehicle. More

by MJMOULDS
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2024

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We greatly appreciate your positive feedback! Our team strives to maintain a high level of knowledge and professionalism when it comes to servicing your vehicle. Thank you for your trust and loyalty—we look forward to continuing to meet your automotive needs in the future!

March 26, 2024

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Fast, couteous and professional! Great Service all around. I will continue to get my vehicle serviced here. More

by rcunningham5
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Recommend Dealer
Yes
Apr 01, 2024

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a fast, courteous, and professional experience with us. We truly appreciate your loyalty, and we look forward to continuing to provide excellent service for all your vehicle needs in the future. If you ever need anything, please don't hesitate to reach out.

March 25, 2024

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They have provided consistent and professional Jeep service with every visit and have always been thorough in analyzing and correcting any issues! More

by MJMOULDS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carly Hanks, Kevin Herlehy

Apr 01, 2024

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We truly appreciate your kind words about our Jeep service team! Thank you for your continued trust and loyalty. We look forward to serving you again in the future!

March 20, 2024

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Service was great, I forgot that I had 1 more free oil change that I received with the purchase of my vehicle, they took care of everything at no charge . Technician even came in and asked about my tires More

by Dodge Ram guy
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Recommend Dealer
Yes

March 15, 2024

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Brandi, was an absolute professional from start to finish. I spoke with her the week prior , gave her the days that getting my jeep maintenance completed. It was scheduled from the time I pulled int More

by Steve
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Recommend Dealer
Yes

March 13, 2024

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The staff are always helpful. They always go above and beyond. Thankful for them all. More

by Hisdiva
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Recommend Dealer
Yes

Other Employees Tagged: Garret and Terri

March 08, 2024

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Brandi was great in helping get my truck taken care of. Communication was good throughout the entire process. More

by precisionar20
Recommend Dealer
Yes

February 17, 2024

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Arrived about 15 minutes early and they took my vehicle immediately. Brandy was there to help me get my walker out of the van and the technician programmed my key fob in no time. Would highly recommend the More

by boswell_cathy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tamara McCuiston, Tommy Gonzales , Jessica Mendez, Tony White, Brandy

Feb 26, 2024

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

Thank you for sharing your positive experience with us! We're delighted to hear that Brandi and our team provided you with prompt and helpful service.

February 09, 2024

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Brought my vehicle in for an oil change. Since the temperatures were cold I let the service advisor know to be careful when opening the hood because in cold weather if the car isn't heated u More

by Fedrick
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Recommend Dealer
No
Feb 09, 2024

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We apologize for any inconvenience you experienced with your vehicle's hose during your recent visit. The part has been received this morning, and we're ready to promptly address the issue for you. Please stop by between 7:30 AM and 4:00 PM, Monday through Friday, and our team will ensure it gets fixed. We appreciate your understanding and look forward to resolving this matter for you.

Feb 15, 2024

Fedrick responded

Went up there twice to have the wiper hose replaced. 1st time it was wrapped around the hood hinge and I let them know it was the wrong part and its not supposed to be that way. He said he would order a new one. I get a call a few hours later that they did install the wrong part it was mislabeled, and they do have to correct part. I go back up there and the new part is put in....still the wrong part. He tells me I think that is how they make them now. I go home and do some research and it is the wrong part. 100 percent they installed the wrong part. I've had that part changed a few different times on both my Dodge Journey's so I know what it looks like and how it should be installed.

February 04, 2024

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Great. They helped looking for the problem. In the end it was nothing, they didn’t even charge for their hours of work! Thanks so much! More

by sharon.kevin
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Recommend Dealer
Yes

Other Employees Tagged: Tamara McCuiston, Tommy Gonzales , Jessica Mendez, Tony White

Feb 08, 2024

Foundation Chrysler Dodge Jeep Ram FIAT of Wichita Falls responded

We're glad we could assist you! Your satisfaction is our priority, and we're pleased we could resolve the issue efficiently. If you ever need anything else, don't hesitate to reach out. Thank you for choosing us!

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