Brandi Lucero

Brandi was great and the service on the van was good. They got me in right away without an appointment. However, that's where the customer service ended. When I went to pick up the van, the guy at the They got me in right away without an appointment. However, that's where the customer service ended. When I went to pick up the van, the guy at the service counter could not get off his cell phone to wait on me when I approach the counter, it took me tapping my wallet on the desk to get his attention. Another gentleman came to assist me with the sales tax, which I appreciated, but then he told me there will be a charge for using the credit card, which I was not made aware of this until time to pay. I should've been made aware of that prior to picking my vehicle. I don't agree passing this extra cost on to customers, not good business! Then I was encouraged to grab a hotdog on my way out, as I was leaving, when I went to approach the table, all the employees jumped in a golf cart drove off leaving the table unattended, they saw me walking up to the table, this was very rude and not very appreciative to customers. I immediately turned around and drove off. Your employees need to have a crash course on customer service and how to value and appreciate customers. I will be doing my business elsewhere from now on. More

by JBODLING Verified Customer Verified Customer

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It was quick and easy to set up an appointment. The staff all knew their jobs well. They kept me informed, and were very professional. That is why I have purchased all my vehicles from them for the The staff all knew their jobs well. They kept me informed, and were very professional. That is why I have purchased all my vehicles from them for the past 2 decades! Thanks bunches! More

by rm2013 Verified Customer Verified Customer

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She is a great asset to the dealership. She help me with all of my needs She help me with all of my needs More

by bonner627 Verified Customer Verified Customer

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We're just RV traveling through from Kentucky. I did not have an appointment but was taken right in and serviced. Was only there about 30/40 minutes. Great service. I did not have an appointment but was taken right in and serviced. Was only there about 30/40 minutes. Great service. More

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Very quick to get my vehicle in. And quick to have a response to when it would be ready and the problem. And quick to have a response to when it would be ready and the problem. More

by crystaljacoba Verified Customer Verified Customer

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Brandi hung up on me. I still have my lights issue and this is 4 th visit and still not fixed. I still have my lights issue and this is 4 th visit and still not fixed. More

by MJMOULDS Verified Customer Verified Customer

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The service department has very informative and pleasant employees. Answered all my questions. Thank you employees. Answered all my questions. Thank you More

by texasbilly1964 Verified Customer Verified Customer

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This dealership has been very knowledgeable regarding my vehicle and professional in providing maintenance services and capable of resolving issues identified with the operation of my vehicle. vehicle and professional in providing maintenance services and capable of resolving issues identified with the operation of my vehicle. More

by MJMOULDS Verified Customer Verified Customer

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Fast, couteous and professional! Great Service all around. I will continue to get my vehicle serviced here. Great Service all around. I will continue to get my vehicle serviced here. More

by rcunningham5 Verified Customer Verified Customer

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They have provided consistent and professional Jeep service with every visit and have always been thorough in analyzing and correcting any issues! service with every visit and have always been thorough in analyzing and correcting any issues! More

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