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Braiden Draper
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Braiden Draper
Service Advisor
Ken Garff Mercedes-Benz of Salt Lake City
575 South State Street
Salt Lake City, UT 84111
23 Reviews
23 Reviews
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23 Reviews of Braiden Draper
May 19, 2024
Braiden Did an excellent job keeping me in the loop on what was going on with my car. Repairs ran into a small problem and getting my car back was delayed, but I knew every step of the way what was going what was going on with my car. Repairs ran into a small problem and getting my car back was delayed, but I knew every step of the way what was going on. Communications is very important when you don’t have your car for a few days. Very happy and I always use Ken Garff. More
by Linda K
Verified CustomerOther Employees Tagged: Toni Seely, Kyle Jeffrey, Denice Jeffrey
Helpful 
May 15, 2024
Overall, the service department has been a pleasure to deal with. With the exception of a problem with the headlight alignment that probably took longer to get resolved than it should have, my experiences deal with. With the exception of a problem with the headlight alignment that probably took longer to get resolved than it should have, my experiences have been wonderful. The service lounge is very comfortable and well stocked with goodies. The work gets done quickly. Staff is friendly and professional. More
by semosancus66
Other Employees Tagged: Cameron Telford
May 12, 2024
The service was great! Braiden was very helpful and addressed all our needs in a very kind way! We received our car on time and they washed it before we picked it up. Thank Braiden was very helpful and addressed all our needs in a very kind way! We received our car on time and they washed it before we picked it up. Thank you! More
by MAISAGOMEZ
May 01, 2024
Braiden and his team did a fabulous job explaining and taking care of my car taking care of my car More
by kent21
Other Employees Tagged: Vivian Montes, Chris Davis
April 25, 2024
Terrible sales manager Brett Robinson Terrible sales team. Don't buy any used car's from mercedes down town salt Lake. Over priced and not honest service history. team. Don't buy any used car's from mercedes down town salt Lake. Over priced and not honest service history. More
by AHMED
Other Employees Tagged: Dave Bennion, Toni Seely, Brett Robinson, Madison Spencer
April 24, 2024
Had my car serviced here. Braiden was very professional, answered all my questions, timely communication and team provided good service to correct repairs. Braiden was very professional, answered all my questions, timely communication and team provided good service to correct repairs. More
by Ben
April 24, 2024
Friendly, competent service from knowledgeable advisors. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. Ken Garff makes sure that I leave satisfied. They always work with with me to resolve any issues until we are satisfied. More
by davidkambic
Other Employees Tagged: David Laccaorce, Jared Benjamin, Justin Franchow, Brian Black
April 21, 2024
Garrett is incredibly good at his position in the service department. Very friendly, thorough and professional. Thank you Garrett for being persistent to get the thermostat issue resolved in my S560 Coupe. V department. Very friendly, thorough and professional. Thank you Garrett for being persistent to get the thermostat issue resolved in my S560 Coupe. Very much appreciated. And as usual, she purrs so beautifully! More
by DENNIS96
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