Billy Sim
Billy Sim at Silko Volkswagen
Refer Me

Billy Sim

Parts Manager

Silko Volkswagen

122 Liberty St
Brockton, MA 02301

Contact Me
4.4
21 Reviews

School Attended: Attleboro High School, Gibbs College Where did you grow up? Born in Danbury, CT but grew up in Attleboro, MA Some of your favorites; colors, books, movies, singers/musicians, sports team, food: favorite sports team KC Chiefs and the Boston Celtics Fun fact about you: Love to karaoke and dance What do you like to do in your spare time? Love to golf and Dj What is your favorite thing about working at Silko: Family oriented Silko experience: Started working at Silko Honda for a couple years then had the opportunity to come manage Silko vw parts department Industry experience: 4 years

Dealership Experience

2 yrs, 9 mos

Industry Experience

5 yrs, 8 mos

Languages Spoken

Cambodian Cambodian

4.4

21 Reviews

Write a Review

21 Reviews of Billy Sim

June 05, 2024

Dealership Rating
Employee Rating

Quick service more than fairly priced in my opinion keeping my 2017 Tyquan in like new condition More

by SMNOV24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2024

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

May 18, 2024

Dealership Rating
Employee Rating

All of the staff at Silko Volkswagen make sure you feel like a valuable customer. From the first call for scheduling through the send off after service they make every effort to exceed your expectations. More

by DJBelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Silko Volkswagen responded

DJ, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen. Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 18, 2024

Dealership Rating
Employee Rating

Exceptional service from start to finish! The staff was professional, courteous, and attentive to every detail. My car was returned running like new. Their efficiency and expertise made for a More

by NAVEJAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2024

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

May 14, 2024

Dealership Rating
Employee Rating

Courteous service, completely transparent explanation of repairs. Comfortable communication with all of the staff members, from start to finish. More

by dlew585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geoff Ewell, Jeff Richard , George Lewis

May 14, 2024

Silko Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

March 12, 2024

Dealership Rating
Employee Rating

John Medeiros is absolutely well experienced service advisor and always does an amazing job! I continue to come back to Silko solely because of Mr. Medeiros! More

by plumfamilymanagement
Recommend Dealer
Yes
Mar 17, 2024

Silko Volkswagen responded

Thank you for taking the time to share your thoughts and feelings about your experience with John and Silko VW team. Customer service and satisfaction is our number one goal. Thanks for the five stars and your loyalty!

February 24, 2024

Dealership Rating
Employee Rating

The place was very clean and the staff was very accomadating! Matthew was great, don't remember who Javani Rivera sis. More

by squinerly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Lucier, Jeff Richard

Feb 26, 2024

Silko Volkswagen responded

Hi Sandra, Thanks for taking the time to review your experience here with Matthew and the rest of the Silko VW team. We are always happy to help! Based on your review, it appears you feel there are areas of opportunity for improvement. If you wish to share with me in further detail, my email address is below. Thanks, Joanne joanne.moniz@silkoautogroup.com

February 23, 2024

Dealership Rating
Employee Rating

my husband is so happy with the way we were treated he says we will not go anywhere else. More

by L7354M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

Feb 23, 2024

Silko Volkswagen responded

Hi Luann, Thanks for letting us know how happy your experience with Jeff, Billy and the Service team at Silko VW made your husband feel. Love to hear about these experiences, as we strive for complete customer satisfaction each and every time. Appreciate the positive 5-star review and comments you have left. Please let us know if there is anything additional we can do to assist. Always happy to help! Be well.

October 31, 2023

Dealership Rating
Employee Rating

Jeff was the best service person, I’ve dealt, with, ty Jeff great attitude Informative More

by AALEEKOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

Oct 31, 2023

Silko Volkswagen responded

Thank you for your review. We are glad Jeff was able to take care of your needs!

August 31, 2023

Dealership Rating
Employee Rating

Amazing team. They did a great job on my deal e 100% recommended. Very nice store More

by sheilaseal603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Clegg, Geoff Ewell, Matthew Lucier, Jeff Richard, Al Jecrois , Dan Braceros, Katherine Callaghan, Geoff Ewell, Matt Sherman

August 29, 2023

Dealership Rating
Employee Rating

The shop was great. The oil change was quick after the cool down. Overall the visit was great! More

by RICHARD.YEE128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Richard

1

Dealership Inventory (133 Vehicles)

new 2024 Volkswagen Taos car, priced at $30,188
2024 Volkswagen Taos
new
Deep Black Pearl Effect exterior
Unknown
All-wheel Drive
used 2020 Volkswagen Tiguan car, priced at $19,712
2020 Volkswagen Tiguan
used
Stone Blue exterior
Automatic
Front-wheel Drive
used 2019 Kia Forte car, priced at $14,873
2019 Kia Forte
used
Gravity Gray exterior
Manual
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $36,031
2024 Volkswagen Tiguan
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
new 2024 Volkswagen Jetta car, priced at $23,364
2024 Volkswagen Jetta
new
Pure White exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Taos car, priced at $30,188
2024 Volkswagen Taos
new
Deep Black Pearl Effect exterior
Unknown
All-wheel Drive