Benjamin Norman | Page 11

Great customer service—start to finish! Appreciate the follow up inquiries throughout the process. Well done Neal, Ben and Sam. 👍🏻👍🏻 Appreciate the follow up inquiries throughout the process. Well done Neal, Ben and Sam. 👍🏻👍🏻 More

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Ben did a great job! He listened to what I wanted and why and then he proceeded to show me the vehicles that would be a good fit for my needs. In the business office He listened to what I wanted and why and then he proceeded to show me the vehicles that would be a good fit for my needs. In the business office Sam went over the options I had and explained everything thoroughly without trying for force a decision. It was a quick efficient visit from the time we first spoke to the time I concluded the purchase in the business office. More

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Amazing staff that was very friendly, courteous, and helpful. This is the second vehicle I’ve bought from Ed Martin Toyota in the last 3 years, and I was extremely satisfied with both experiences. I’m t helpful. This is the second vehicle I’ve bought from Ed Martin Toyota in the last 3 years, and I was extremely satisfied with both experiences. I’m treated like family every time I visit, even when it’s only for routine maintenance. More

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This was a very smooth and efficient car buying process! Ben and Xavier were both great to work with. Ben and Xavier were both great to work with. More

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Neal was awesome - I have bought multiple cars from him and always had a great experience. and always had a great experience. More

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Ben did a great job, the video he sent introducing his self was nice. The buying process was quick and easy!! self was nice. The buying process was quick and easy!! More

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Great and efficient process for sales and follow up. Eric and team are on their game. Purchased 4 cars from them in the last year! Eric and team are on their game. Purchased 4 cars from them in the last year! More

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I had a great experience. Ben was very knowledgeable and responsive. On the day I picked up my vehicle, all the paperwork was ready and the process was quick and painless. Ben was very knowledgeable and responsive. On the day I picked up my vehicle, all the paperwork was ready and the process was quick and painless. More

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Excellent, timely, and professional service. I greatly appreciate the courtesy and thorough salemanship. The new Highlander is terrific! I greatly appreciate the courtesy and thorough salemanship. The new Highlander is terrific! More

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Eric and his group were very welcoming to my last minute call and walk in. They were able to help me test drive a car quickly and had the car pulled up for me in the front of the building before I got to t call and walk in. They were able to help me test drive a car quickly and had the car pulled up for me in the front of the building before I got to the facility. When I walked in they quickly asked how I could be assisted. They didn’t try to pressure me into buying that same day. They were able to give me resources to look into about different car packages. They then sent a very polite email after my test drive asking if there was any other way did them to assist me in my car search. More

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