Baz Afara | Page 22

A fantastic and hassle-free experience! Shopping online, I found a used vehicle at Toyota town in London. Since I am from Toronto, I had to do much of the correspondence by phone and em Shopping online, I found a used vehicle at Toyota town in London. Since I am from Toronto, I had to do much of the correspondence by phone and email. Baz Afara was exceptional in answering my numerous emails regarding questions about the vehicle. He responded usually with in 30 minutes and often a few minutes after I had written him. Because there were some logistics to work out in terms of holding the vehicle,, payment etc. because I was not able to look at immediately being out of town, Baz was able to look all of these issues for me and was very accommodating. When we met in person, Baz was personable, and professional. I had discovered after a few days that there was a cup holder that was missing from the car. After emailing Baz, he ordered the missing part, and had it sent to my home within a week. The price of the vehicle was reasonable and very competitive, compared to the many others that I had looked at. Overall, the service was exceptional and I would definitely do business with Baz and Toyota Town in the future! More

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Amazing Experience Buying my First Car from Baz Baz is an amazing car dealer - i visited ToyotaTown in date December just looking around at various options. Baz took me under his wing and provided m Baz is an amazing car dealer - i visited ToyotaTown in date December just looking around at various options. Baz took me under his wing and provided me various options that met, rather exceeded all of my base requirements all while ensuring i remained inside my budget. Baz was able to put me into a vehicle that i never throught i would have the opportunity to purchase all due to his hard work and dedication to customer service. He is extremely friendly and is very knowledgeable! I would strongly recommend Baz for all your future vehicle purchases. In relaiton to financing, Adel was very helpful and provided me various options and advised me on the best route to take. Adel is verry knowledgeable and is able to respond to all concerns very effecently. I woudl strongly recommend seeing Adel when purchasing your vehicle with Baz. More

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The service was good and friendly My agent Baz afara.was exellent in providing the best service . Calm, patient and helpful .he provide me all the necessary info in car . he answer qui My agent Baz afara.was exellent in providing the best service . Calm, patient and helpful .he provide me all the necessary info in car . he answer quickly my message .I defenitley recommend him for everybody. More

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Great vehicle and customer service Baz Afara was great at helping me get my new vehicle purchase set up and changed over as well as entertaining my daughter while I finalized the paper Baz Afara was great at helping me get my new vehicle purchase set up and changed over as well as entertaining my daughter while I finalized the paper work. Love my new Tacoma and couldn't be happier. Thanks More

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Friendly, knowledgeable staff - Great experience I went to ToyotaTown to purchase my first vehicle (Toyota Rav4). My dealer was Baz Afara and he was very friendly and made sure everything went smooth I went to ToyotaTown to purchase my first vehicle (Toyota Rav4). My dealer was Baz Afara and he was very friendly and made sure everything went smoothly. The overall experience was awesome and super easy. I would defiinitely reccomend this dealership to others. More

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Fast and friendly. My experience with purchasing a Pre-owned minivan from Toyota-Town was extremely positive. They worked hard to meet all my needs. I was especially pl My experience with purchasing a Pre-owned minivan from Toyota-Town was extremely positive. They worked hard to meet all my needs. I was especially pleased with how quickly and painlessly they moved me through the purchasing process. I spent less time waiting for answers and more time negotiating a great deal. I would definitely recommend buying a vehicle from Toyota-Town again. More

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Great first car experience! At first I was nervous purchasing my first car but I was taken care of by the Toyota town team. I am extremely happy with my new 2016 toyota and impre At first I was nervous purchasing my first car but I was taken care of by the Toyota town team. I am extremely happy with my new 2016 toyota and impressed with the value of the car. More

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New Corolla Owner It was a pleasure to deal with Baz, he was helpful with selecting the right model and features. He offered transportation if required after the lease It was a pleasure to deal with Baz, he was helpful with selecting the right model and features. He offered transportation if required after the lease on my insurance provided rental expired. On delivery which was on schedule he explained the operation of the display unit and other features. Thanks Baz, I am happy to have met you when I first visited and also with coming to ToyotaTown. CB More

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He REALLY listened to me Hello, I recently leased a Scion Xb from Toyota Town through Baz. As I do not participate in online reviews, I wanted to let you know how pleased Hello, I recently leased a Scion Xb from Toyota Town through Baz. As I do not participate in online reviews, I wanted to let you know how pleased I was to work with him. I know you have a big sales team there, and of all of them, he was right for me for some important reasons: 1. He REALLY listened to me. I was trying to decide between a Yaris (which I was previously in) and a Corolla (which I thought was the only other option in my price range). He heard what I was not saying, (which was that neither choice was really right for me in spite of what all other sales folks had tried to convince me) and realized that I needed a bigger and more comfortable vehicle, and wanted a different 'look' than either of them offered. He also 'got it' that I did not want a high EMF panel inches from my chest, and instead of highlighting the benefits of the electronic gagetry of the Corolla dash, brought out the Scion which has the set-back dash with fewer electrical options there. I have to say I had that initial choice conversation with more than one person at other dealerships (since I originally leased in Toronto), and NOT A SINGLE person ever thought to suggest the Scion Xb. He got me into the RIGHT vehicle for me. 2. He spoke at my pace. I had placed calls making some initial inquiries to your dealership, but the fellow that got back to me a) did not answer the question I asked AND talked so fast I could not process the info he was giving me. Sales people should speak at the same pace that their customer does. More than once I avoided visiting your dealership because it seemed I was not connecting with someone who was really listening and giving me the info at the pace I needed. I felt rushed on basic questions. 3. He did not overload me with information I did not need. I gave him a cue on this and he followed completely. I had little interest in brakes, tires and all of that. I needed to fit comfortably in the vehicle of my choice, and had a few other key criteria. He focussed on those in depth, which was what I needed, then was available to answer the other stuff if I needed it. 4. He was relaxed, which allowed me to be relaxed enough to make a quick and wise decision. It was an important factor. 5. He let me test drive the vehicle on my own, after a drive with me. That allowed me to really 'try on' the vehicle and make my final decision quickly. These things may seem obvious and standard protocol for sales folks, but Baz really delivered on them and made the entire experience really pleasant. More

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Excellent Customer Service Baz is an amazing sales consultant for Toyota. He is very knowledgeable and helpful in determining the type of vehicle for your lifestyle. Thanks Baz Baz is an amazing sales consultant for Toyota. He is very knowledgeable and helpful in determining the type of vehicle for your lifestyle. Thanks Baz! More

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