Bandula Dissanayake | Page 5

Bandula was very professional, helping guide me through the entire purchasing process and also offering occasional updates to my RAV4 order. He was also very easy to contact on various occasions, offering the entire purchasing process and also offering occasional updates to my RAV4 order. He was also very easy to contact on various occasions, offering quick responses to any emails, texts, or phone calls. More

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Excellent customer service. Everyone we dealt with was extremely helpful and knowledgeable. I highly recommend Whitby Toyota. Everyone we dealt with was extremely helpful and knowledgeable. I highly recommend Whitby Toyota. More

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dealer was very good, but drew out the sales experence, all in all the experience was good. experence, all in all the experience was good. More

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Bought a new car. Tried to trade in my old car worth $7k on UVIP package. They offered $2k with limited justification with the attitude of take it or leave it. Sold my Tried to trade in my old car worth $7k on UVIP package. They offered $2k with limited justification with the attitude of take it or leave it. Sold my car as is privately on Facebook in 30 minutes for $5k. Ordered my car with few optional accessories. They delivered my car without all purchased accessories and no one told me about this on delivery. Whole buying process will make you go through so many people. You don’t know who to contact in case of any issues. More

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Love my new car. Bandula was excellent finding my vehicle quickly even though there was a two year wait time! Very friendly and informative. Bandula was excellent finding my vehicle quickly even though there was a two year wait time! Very friendly and informative. More

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This is my first Toyota purchase from this dealership which came recommended by a family friend and the service I must say was excellent. Bandula Dissanayake was the product advisor who assisted me in which came recommended by a family friend and the service I must say was excellent. Bandula Dissanayake was the product advisor who assisted me in getting this car despite being told that there would be a 10 month wait. I was going with a used car but was able to switch to a new car which became available. He was extremely knowledgeable and efficient in answering all my questions and there were many. I felt I was treated the way he would treat his mother. He corresponded with the Insurance person by text/fax/phone to get the information so that the car could be delivered the same day. I would recommend this dealership to others. Will was also very helpful in showing all the features of the car. More

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The best guy I ever dealt with at Whitby Toyota , very knowledgeable, experience , most honest service manager I have ever dealt with, I love my new 4Runner knowledgeable, experience , most honest service manager I have ever dealt with, I love my new 4Runner More

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They lack communication skills in the sales department. The Service group was good. The sales department seem to be box checkers. Bandula was our product advisor and I found him too quick to talk over u The Service group was good. The sales department seem to be box checkers. Bandula was our product advisor and I found him too quick to talk over us and not listen to what we asked for. Keith Kelly was pushy and even after declining the extra warranty stuff we were asked repeatedly and told that he knew his product was a good idea, he only needed permission to put it on. When I told him that I was happy with my insurance he said "you may want to check that" I did. I tried to get communication to set up a running board install and was pretty much dismissed until I asked what it was going to take to cancel the order. Then, 2 minutes later got a response. Amanda in Service was excellent. She helped get our running boards installed timely and professionally. I won't be going back to this dealer for anything but possibly service. Second new vehicle I bought from there, next one will be another Toyota dealer. More

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My experience at Whitby Toyota was excellent, with great customer service provided by Bandula Dissanayake from choosing a car to the delivery, I appreciate his efforts for making it happen, I would highly r customer service provided by Bandula Dissanayake from choosing a car to the delivery, I appreciate his efforts for making it happen, I would highly recommend. More

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Clean and neat place Excellent service knowledgeable and humble staff Highly recommend Whitby Toyota Thanks!!! and humble staff Highly recommend Whitby Toyota Thanks!!! More

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