BJ Diloy
BJ Diloy at Countryside Nissan
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BJ Diloy | Page 7

Service Advisor

Countryside Nissan

5750 South La Grange Road
Countryside, IL 60525

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4.8
83 Reviews
4.8

83 Reviews

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83 Reviews of BJ Diloy

March 29, 2024

Dealership Rating
Employee Rating

Awesome service people, Gary (Mechanic) is terrific, professional and knows his stuff. Tim has been great helping me many times. BJ has the patience of a saint, professional and always there for you More

by DFAEDTKE
Recommend Dealer
Yes

Other Employees Tagged: Tim Duda, Keith Walega , Gary (Mechanic) 5 ⭐️

Mar 30, 2024

Countryside Nissan responded

We love it! THANK YOU, DFAEDTKE! We appreciate your kind words about the guys and agree 100%!

March 27, 2024

Dealership Rating
Employee Rating

The staff was excellent and professional. They handled my issue in a timely manner and were very helpful. More

by moore-diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2024

Countryside Nissan responded

Moore-diane, we appreciate that you took the time to share about your recent 5 STAR service experience with Countryside Nissan. THANK YOU!

March 26, 2024

Dealership Rating
Employee Rating

Very professional, quick, fair and easy. A very honest place to buy a car. The prices were great too with no add ons. More

by TERRYLOWY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Countryside Nissan responded

Thank you, Terry! Congrats on your new Ariya!

March 25, 2024

Dealership Rating
Employee Rating

Service was prompt and professional. BJ was great, as always. The video description and follow up email is helpfu. More

by kjn0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista, Keith Walega

Mar 25, 2024

Countryside Nissan responded

Thank you, kjn0! We appreciate you letting us know that you like the video description and BJ is truly a guest favorite!

March 24, 2024

Dealership Rating
Employee Rating

The Service Personnel was really nice and informative. He kept me updated on how my service appointment time was looking. More

by ROSLIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chuck Ippolito

Mar 25, 2024

Countryside Nissan responded

Thank you, ROSLIN1!

March 23, 2024

Dealership Rating
Employee Rating

Came in for synthetic oil change, arrived early. Waited about 1 1/2 hours for oil change to be completed. Was quoted a price of $79.99. When bill came for completed services paid about $90 with More

by MINGGESE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Countryside Nissan responded

Thank you, Minggese, for sharing with us your comments. Our target time for an oil change (appointment or not) is about 1:15. So we're sorry it ran over a bit and we're also sorry if this wasn't communciated ahead of time. The RO you sign when you authorize the work typically also should show the tax, shop suppliies, etc. We're sorry to not have made sure this was clearly communicated and we do appreciate your business.

Mar 26, 2024

Countryside Nissan responded

Thank you, Minggese, for sharing with us your comments. Our target time for an oil change (appointment or not) is about 1:15. So we're sorry it ran over a bit and we're also sorry if this wasn't communciated ahead of time. The RO you sign when you authorize the work typically also should show the tax, shop suppliies, etc. We're sorry to not have made sure this was clearly communicated.

March 23, 2024

Dealership Rating
Employee Rating

Great service, friendly staff. Made same day appointment and they took me in. Will definitely be coming back again! More

by J_WZRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista, Keith Walega

Mar 25, 2024

Countryside Nissan responded

Thank you, J_WZRD! We love your 5 STAR rating and positive comments about our team.

March 22, 2024

Dealership Rating
Employee Rating

Excellent service and very friendly they will always answer any questions about the car service More

by ROGARCIA235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Countryside Nissan responded

Thank you, ROGARCIA235! We appreciate your continued support!

March 20, 2024

Dealership Rating
Employee Rating

This deLship is always helpful and very professional. Never had a bad experience with countryside Nissan. More

by marykmccahill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cinthya Bautista, Keith Walega

Mar 21, 2024

Countryside Nissan responded

This is great news! THANK YOU, marykmccahill!

March 20, 2024

Dealership Rating
Employee Rating

I am very happy to buy my cars in countryside nissan where I always have excellent service in my opinion the best came and get your care here …. More

by GIGI24KILO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Countryside Nissan responded

Thank you, GIGI24KILO! We appreciate your continued business for sales and service!

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