Austyn Rennhack
Sales
City Chrysler Dodge Jeep Ram Fiat of Brookfield
19100 W Capitol Dr
Brookfield, WI 53045
68 Reviews
Write a Review68 Reviews of Austyn Rennhack
May 23, 2024
Car was priced well online which brought us in. Upon getting in there was a lot of pressure by the Sales Manager. My wife and I had to come in separately and were told different answers to the same Upon getting in there was a lot of pressure by the Sales Manager. My wife and I had to come in separately and were told different answers to the same questions. There was multiple things the salesman told us that we found out was not true. We liked the car and the price so despite the extremely poor sales experience we decided to move forward with the purchase. The finance person was great. When we were walking out the door we were told there was only one key to the car for the first time. We were then told two different stories about where the key was with a promise to reach out to the previous owner. Still no resolve to that issue. Not an honest car buying experience and we would not buy from this dealer again or recommend this dealer. More
Other Employees Tagged: Brian Hetrick , Jake Knight- one star
May 17, 2024
It was real nice to work with the folks at city Dodge. No pressure at all and very knowledgeable on the vehicle I was looking at. This is my second vehicle from them and will be back for a third when that No pressure at all and very knowledgeable on the vehicle I was looking at. This is my second vehicle from them and will be back for a third when that time comes. More
Other Employees Tagged: Brian Hetrick, Madeline Fellows
May 05, 2024
I had an amazing experience. Everyone was very welcoming. I was able to take home a great car and I love it! Everyone was very welcoming. I was able to take home a great car and I love it! More
Other Employees Tagged: Brian Hetrick
April 29, 2024
Great location and selection of vehicles. Salesman Nic made this one of the most pleasurable experiences. He did not over sell, sought out help when needed and searched for answers to my ques Salesman Nic made this one of the most pleasurable experiences. He did not over sell, sought out help when needed and searched for answers to my questions. A different experience than I’ve had with other dealerships and with purchasing previously owned vehicles. If you head over, ask for Nic….you will not be disappointed. More
Other Employees Tagged: Nic Dietzler
April 25, 2024
Recently bought my first car here, Dave and Austyn were able to help me find what I was looking for, and were very accommodating throughout the whole process. Quick and easy thanks much to you two! able to help me find what I was looking for, and were very accommodating throughout the whole process. Quick and easy thanks much to you two! More
Other Employees Tagged: Brian Hetrick, David Vela
April 24, 2024
Austyn was good to work with he was very personable and helpful as a sales associate. Once the sales manager got involved everything started to feel like a typical scummy car dealership. The sales manager helpful as a sales associate. Once the sales manager got involved everything started to feel like a typical scummy car dealership. The sales manager became very pushy on thing a we said we didn’t want and tried whatever tactic he could to up charge. The dealership constantly lowballed me for my trade in offer and it wasn’t until I was walking out the door they offered me what I was asking for, which was nearly $3,000 more than their first offer. When we got to the finance manager things were back to mostly smooth, he seemed very aware that we didn’t want the extra add on dealership extras and made his mandatory spiel about them quick just to say he said it. But when all said and done, he didn’t even ask what loan terms we wanted and gave us a max 72 month loan term to make the final payment look good. My wife and I were so run down by the dealership by this time that we didn’t think to ask, being there for more than 3 hours will run anyone down. The dealership made a big deal about having a 30 day check in where we bring the car back in and they check everything over. They said they would call us the following Monday to set this up. They never did. The dealership didn’t keep their word on one of their “customer service” aspects. Overall I’d give the dealership a 2 out of 5 rating. More
Other Employees Tagged: Brian Hetrick
April 16, 2024
I can't say enough about the staff and there team work . I've bought 5 new vehicles the last one here its the best experience I've had. I will not do business with anyone else from this time and moving forw I've bought 5 new vehicles the last one here its the best experience I've had. I will not do business with anyone else from this time and moving forward! I wanna thank the whole staff for this wonderful experience!! More
Other Employees Tagged: Ruben lechuga 5 stars
March 08, 2024
I had an awesome experience working with Austyn. He was super easy to communicate with and understood what I was looking for and kept in mind my budget. I would rate him 10+. He was super easy to communicate with and understood what I was looking for and kept in mind my budget. I would rate him 10+. More
Other Employees Tagged: Austyn Rennhack