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Austin Carr
Austin Carr at Toyota of Tampa Bay

Austin Carr

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
240 Reviews
4.7

240 Reviews

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240 Reviews of Austin Carr

January 27, 2026

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Employee Rating

Fast easy and reliable service, very trustworthy and I wouldn’t take my car anywhere else More

by alexander.leseman
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Service Time
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Recommend Dealer
Yes
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Jan 27, 2026

Toyota of Tampa Bay responded

Thank you for choosing Toyota of Tampa Bay. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 18, 2026

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Employee Rating

Austin was great. He was able to swiftly resolve my concerns and perform a timely troubleshooting while working on keeping the cost down. Thank you More

by yasmanibc
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Yes
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Jan 18, 2026

Toyota of Tampa Bay responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 08, 2026

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Overall great experience. Attentive staff since arriving. Austin was extremely helpful and provided excellent customer service. More

by Joe Porta
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Yes
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Jan 08, 2026

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

December 24, 2025

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Simple issue at the end. It Took 4 hours to solve. I left extremely irritated More

by jason.harder1
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Recommend Dealer
Yes
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Dec 28, 2025

Toyota of Tampa Bay responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jason, and hopefully, we can get to the bottom of this.

December 20, 2025

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Employee Rating

They were timely, kept me updated, and guided me through my options. I appreciate the care put into the overall experience. More

by Kristin_Ives
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Recommend Dealer
Yes
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Dec 20, 2025

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

December 11, 2025

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The right advisor can make all the difference in the world. Norman is an advisor who is honest with integrity and knowledge. More

by JUDITH.HALL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell

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Dec 12, 2025

Toyota of Tampa Bay responded

Thank you so much, Judith, for your kind words for Norman and for taking the time to leave us this wonderful feedback!

November 30, 2025

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Employee Rating

Overall good service. Toyota of Tampa Bay really really tries hard to make the auto service experience pleasurable. More

by doobieclem
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gian Llamas , Michael Davis

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November 16, 2025

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Employee Rating

Great service, our service advisor, Austin was great. Josh Fuller was great too. Didn’t have to wait long. More

by mmcano813
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

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November 14, 2025

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Employee Rating

The representative was really helpful and attended to me politely. Thank you team tampa Toyota . More

by olatunbosun.aringbangba
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Workmanship
Service Time
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Recommend Dealer
Yes
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November 12, 2025

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Employee Rating

Norman Vassell is my go to service advisor at TOTB. Norman and Jarod Thorman are the reason I choose to have my 3 Toyota's serviced there. More

by Scott
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell, Jarod Thorman, Josh Hishmeh

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