Austin Carr
Austin Carr at Toyota of Tampa Bay

Austin Carr | Page 2

Service Advisor

Toyota of Tampa Bay

1101 East Fletcher Avenue
Tampa, FL 33612

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4.7
248 Reviews
4.7

248 Reviews

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248 Reviews of Austin Carr

January 08, 2026

Dealership Rating
Employee Rating

Overall great experience. Attentive staff since arriving. Austin was extremely helpful and provided excellent customer service. More

by Joe Porta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Toyota of Tampa Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Tampa Bay. We look forward to having you as one of our valued customers for many more years to come!

December 24, 2025

Dealership Rating
Employee Rating

Simple issue at the end. It Took 4 hours to solve. I left extremely irritated More

by jason.harder1
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Toyota of Tampa Bay responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Jason, and hopefully, we can get to the bottom of this.

December 20, 2025

Dealership Rating
Employee Rating

They were timely, kept me updated, and guided me through my options. I appreciate the care put into the overall experience. More

by Kristin_Ives
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2025

Toyota of Tampa Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Tampa Bay!

December 11, 2025

Dealership Rating
Employee Rating

The right advisor can make all the difference in the world. Norman is an advisor who is honest with integrity and knowledge. More

by JUDITH.HALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Norman Vassell

Dec 12, 2025

Toyota of Tampa Bay responded

Thank you so much, Judith, for your kind words for Norman and for taking the time to leave us this wonderful feedback!

November 30, 2025

Dealership Rating
Employee Rating

Overall good service. Toyota of Tampa Bay really really tries hard to make the auto service experience pleasurable. More

by doobieclem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gian Llamas , Michael Davis

November 16, 2025

Dealership Rating
Employee Rating

Great service, our service advisor, Austin was great. Josh Fuller was great too. Didn’t have to wait long. More

by mmcano813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Fuller

November 14, 2025

Dealership Rating
Employee Rating

The representative was really helpful and attended to me politely. Thank you team tampa Toyota . More

by olatunbosun.aringbangba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 12, 2025

Dealership Rating
Employee Rating

Norman Vassell is my go to service advisor at TOTB. Norman and Jarod Thorman are the reason I choose to have my 3 Toyota's serviced there. More

by Scott
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

November 10, 2025

Dealership Rating
Employee Rating

Excellent service. Everything i needed. Kept me informed about my car. Thanks to Austin C. for his exceptional service. Definitely will be back. More

by dianette19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 08, 2025

Dealership Rating
Employee Rating

The staff was very friendly and attentive to me as a first time customer i felt welcomed would recommend this dealership More

by carltongarrick675
Service Price Transparency
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Recommend Dealer
Yes
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