"Always buy my cars from Chris Preston!"
drove from Abbotsford to Chilliwack today to deal with Chris Preston. This will be my 3rd Jetta and from having insurance taken care of to winter tires he is simply the best. I would reccomend him and his practice to everyone. He knew what I wanted in a car and didn't waste my time. Once again Chris Preston is hands down the BEST! He had Braden Adam's waiting for my test drive who was knowledgeable and friendly, not pushy.
Finance guy was Vishal Kalia was taught by Augest Braun. If you can't have Augest then he is a great second. Overall great location for all your car needs.
"Justin was friendly and made many efforts to facilitate..."
Justin was friendly and made many efforts to facilitate the deal and show me around the vehicle and whatnot, I have no issues with Justin, he's a good guy he'll definitely help you out.
I would recommend this dealer, but I have a few minor issues, the vehicle I purchased was advestised as CPO, but I found the 20a fuse for the 12v sockets to be blown, also the rear dome light was burnt out, I replaced this on my own (about $20 in parts for led light and a pack of fuses) but for a less savvy person this would be a problem. The other thing is that the manuals for this 2014 vehicle were wrong, I got a manual 2013 manual for a non wagon golf, and a navigation manual for the stereo system when it didn't include navigation I didn't discover this for a couple days after. Also was missing a floor mat which I was told would be supplied, but still hasn't. It's kind of a moot point now as I've ordered a set of Tuxmats for it.
The other minor thing is that apparently a CPO vehicle should include a full key set(at least this is what be corp site seems to suggest) but I only received one flip key and a valet key.
Overall everyone was courteous and friendly, but my concerns haven't been addressed.
"Liam was great. Super friendly and willing to do what it..."
Liam was great. Super friendly and willing to do what it took to make my wife and I feel at home at Chilliwack Volkswagen. You’d be well served to buy a car from the wonderful people at Chilliwack Volkswagen
"Suddenly ghosted when they're supposed to return my deposit!"
Very helpful when they're trying to take your money. We put $3,000 down on a car and ended up not being approved for finance. Was told we would receive our deposit back in full, however 3 weeks later we are still waiting for our check. Have called multiple times, no body getting back to us. Disgraceful behaviour. Absolute scheisters, avoid at all costs.
Had a wonderful experience at chilliwack VW. After having my car written off I came in here very overwhelmed and Justin and the rest of the staff here were awesome. Made a stressful day better! Not pushy and very knowledgeable. After purchasing the car I noticed a cosmetic issue on the car, called back the next day and was able to get it fixed with no stress to me. Thanks to everyone at Chilliwack VW for all your help!
"It was amazing."
- Happy lady.
Ryan was the best.
He was patient and helpful and I would recommend him to anyone interested in buying a vehicle.
He made the experience a fun new adventure.
- Kevin B
Right from start to finish it was a great experience. We started off with the test drive of the Arteon and ended up purchasing a 2019 Jetta GLI.
"Amazing team that's work hard for you!"
Ryan is very pleasant and extremely knowledgeable about the products VW has old and new. His knowledge allowed him to explain how the Jetta I bought had changed for the better over the years. The whole team including Chris the sales manager, Augest the financial manager and the rest of them team were extremely happy to work with me and my family to make sure our needs were met. During the whole process Ryan was working for me, I know it's his job to sell cars but I truely felt he cared more about my needs then whether or not he sold a car. I will recommend Ryan and Chilliwack VW to any of my friends or family in need of a vehicle.
Had a great experience purchasing my 2014 Tiguan. From the moment I walked into the dealership I could tell it was different from other places. There wasn't any pressure, just courteous staff wanting to help. Ryan was great. Very informative and friendly. He even picked me up from my work on his day off, when my vehicle was ready, and brought me to the dealership to finalize everything.
I'll definitely buy my next vehicle from here again.
Ryan, Bill, And Chris are always very helpful great team and i highly recommend them for your next purchase at Chilliwack Volkswagen and Mike and Hans will help you put with service and parts