Arlene Quiros | Page 5

Thank you to Tony and Arlene who gave us such a great deal and made us feel special and felt no pressure like you usually do at other dealerships. And thank you so much to Bryant who delivered our car an deal and made us feel special and felt no pressure like you usually do at other dealerships. And thank you so much to Bryant who delivered our car and let us seize the moment it was truly special for us. More

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This will be my third cx5 and I am so pleased with Culver City Mazda, as always. Tony and Arlene and the rest of the staff are amazing!! City Mazda, as always. Tony and Arlene and the rest of the staff are amazing!! More

by JOANNACHRYS Verified Customer Verified Customer

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I had an amazing experience purchasing my new CX 50 from Tony, Arlene, Bryant,and Kervin. The whole transaction took less than 48 hours. I highly recommend you stop here before going anywhwre else. Tony, Arlene, Bryant,and Kervin. The whole transaction took less than 48 hours. I highly recommend you stop here before going anywhwre else. More

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I am writing to express my dissatisfaction with the car I purchased from your dealership 3 months ago. The car, Mazda CX50 2023, has been giving me trouble the week after I drove it off the lot. The car does purchased from your dealership 3 months ago. The car, Mazda CX50 2023, has been giving me trouble the week after I drove it off the lot. The car does not turn on reliably and often displays a low battery warning, Safety and driver support system partially disabled among other codes, I've been using a jump starter even after being fully charged. This is unacceptable for a brand new car that cost me over $42,000. I have contacted your customer service department several times and they told me to bring the car in for inspection, but they did not offer me a loaner car or a refund. I've been having battery issues and not able to turn on the engine in the morning after leaving the car off for more than 8 hours which is absurd. The battery and engine are a vital part of the car. I am very disappointed with the quality of the car and the service I received from your dealership. I feel like I have been cheated and misled by your false advertising and promises. I hope that you either replace the car with a fully functional one or refund my money in full. I also expect an apology and an explanation for this situation. If you do not resolve this issue to my satisfaction, I will take legal action and report you to the Better Business Bureau for selling Lemon Cars. I hope to hear from you soon and have this matter resolved. More

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Best dealership in the country. So nice, responsible. Impressed with the product and customer service. So nice, responsible. Impressed with the product and customer service. More

by JOSHBHASKELL Verified Customer Verified Customer

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Arlene, Bryant and all the crew at the dealer were super nice, make sure we are comfortable, and knew the answer for all our questions. Fast service like we didn't experience before with any other car deale nice, make sure we are comfortable, and knew the answer for all our questions. Fast service like we didn't experience before with any other car dealer More

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Great and expedient work. Very clean and wonderful customer service. Will return to perform my future services at this dealer Very clean and wonderful customer service. Will return to perform my future services at this dealer More

by SV4213 Verified Customer Verified Customer

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Culver City Mazda made my car buying experience the absolute best! Great customer service. I will highly recommend them to friends and family. absolute best! Great customer service. I will highly recommend them to friends and family. More

by MARINAY.URB Verified Customer Verified Customer

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The integrity of Tony and his team, Arlene, Kervin, Roman is top notch! Thank you all is top notch! Thank you all More

by TYSONCHEN303 Verified Customer Verified Customer

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I can’t say enough about the Mazda Team! They are professional every step of the way. I bought my Mazda last year & receive a friendly reminder via text & email for service. The app is ex They are professional every step of the way. I bought my Mazda last year & receive a friendly reminder via text & email for service. The app is excellent! User friendly & great streamline of communication. Thank you to the entire Mazda team who go the extra mile to make sure you feel unique & special! If you’re in the market for a car—-look to Culver City Mazda for your needs. You won’t be disappointed! More

by dvprobag Verified Customer Verified Customer

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