67 Reviews
Write a ReviewDealership Experience
9 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
Languages Spoken
English
Russian
67 Reviews of Arina Romanovskaya
January 20, 2024
Great experience with the entire Team at Longo! Fast, friendly, and upfront buying experience. Michael and the Team were very helpful. Fast, friendly, and upfront buying experience. Michael and the Team were very helpful. More
Other Employees Tagged: Michael Kim
December 07, 2023
Arina was wonderful to work with. She was quick, responsive and made the car buying process seamless. She is professional and courteous to her customers. Purchasing a car is gener She was quick, responsive and made the car buying process seamless. She is professional and courteous to her customers. Purchasing a car is generally stressful but Arina makes the process much better with her knowledge and attentiveness. More
May 15, 2023
So happy that we found Longo Toyota during these crazy times for buying new and used cars. The majority of our experience with Longo was online and via email working directly with Arina Romanovskaya who times for buying new and used cars. The majority of our experience with Longo was online and via email working directly with Arina Romanovskaya who was GREAT! Arina made the whole process very effortless for us. We were interested in a new 4Runner. All the other dealerships in SoCal were marking these up well above MSRP. We put down a deposit and were told that our car would be ready in about 6 months. To our surprise a car became available within just a couple weeks. Very smooth online buying experience!! Will definitely be coming back to Longo! More
April 17, 2023
Upfront, clear, concise and straightforward. Arina gets a 10 for customer service and customer satisfaction. Longo always knocks it out the park. These other price gouging dealers will never get Arina gets a 10 for customer service and customer satisfaction. Longo always knocks it out the park. These other price gouging dealers will never get our family buisness. More
November 02, 2022
Arina and Longo have earned a customer for life! I wanted an extremely hard to find vehicle, other dealerships were charging as much as $20,000 over MSRP! Longo sold the vehicle to me without any ma I wanted an extremely hard to find vehicle, other dealerships were charging as much as $20,000 over MSRP! Longo sold the vehicle to me without any markup or unwanted accessories. It took a while for my vehicle to finally arrive at the dealership, Arina kept in touch and followed up with me for nearly a whole year. And, when the vehicle finally arrived, it was the easiest car buying experience ever, we signed the documents online and the vehicle was delivered to our house. The difference between the experience Arina and Longo Toyota provided, and what I experienced trying to find a vehicle at any other dealership is night and day. Thank you Arina! We are so happy with our new vehicle and appreciate all your hard work! More
September 17, 2022
Longo is the only dealer in Los Angeles that offers new vehicles at MSRP. I was lucky enough to get on the waitlist for this RAV4 Prime before they had to close it off. Arina was extremely helpful and comm vehicles at MSRP. I was lucky enough to get on the waitlist for this RAV4 Prime before they had to close it off. Arina was extremely helpful and communicative throughout the process of this car being delivered. It came in September after being added to the waitlist last December. The dealership experience was smooth. The people and service were excellent. I'd recommend Arina and Longo to anyone in the market for a new Toyota. They made for a great experience buying my first new car off the lot at a dealership. More
June 03, 2022
An amazing experience! Everything in 1 place….including a AAA office and a Starbucks and Subway inside the dealership. Everything ran so smoothly throughout the entire p Everything in 1 place….including a AAA office and a Starbucks and Subway inside the dealership. Everything ran so smoothly throughout the entire process. But the best part of the experience was the integrity of the business. NO dealer markup!!! We have been looking for a new Highlander Hybrid for a while. Other dealerships were charging from $3,000 to $15,000 over MSRP. Longo Toyota is the only dealership in the area that does not take advantage of the difficult situation today. While we did have to wait several months for a car, Arina updated us frequently, and patiently answered all of our questions. When our car came in, she made sure that everything was in order before we arrived to pick it up. Even had a bow on the hood for our photos. She helped us set everything up before we left! Thank you Arina and Longo Toyota! More