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Anna Kwon
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61 Reviews
61 Reviews
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61 Reviews of Anna Kwon
October 07, 2021
I brought my m4 for repair, Anna rushed to help me right when i stepped through the doors she was very helpful and friendly and helped me get a rental car and fix my car. when i stepped through the doors she was very helpful and friendly and helped me get a rental car and fix my car. More
by mena
Helpful 
July 09, 2021
Excellent Staff - both the front office (Mike and Anna - managers) and the service bays. Service estimate was quick and complete with Q&A for all customers. Everyone was courteous, polite and FUN to work managers) and the service bays. Service estimate was quick and complete with Q&A for all customers. Everyone was courteous, polite and FUN to work with!! Best BMW Service experience bar none. More
by Larry
Other Employees Tagged: Mike Kyle
May 26, 2021
Other dealerships should have their staff visit this dealership to learn a lesson or two. Hands down, customer service is their priority here. Every employee I met greeted me with a smile and were extre dealership to learn a lesson or two. Hands down, customer service is their priority here. Every employee I met greeted me with a smile and were extremely helpful. More
by bigdaddy_russ
Other Employees Tagged: Joseph Campo
March 29, 2021
Anna is the best hands down. She always acknowledges my wife and I by name whether we call on the phone or show up in person. Always greeting us with a smile. We always have a pleasant experience with her. wife and I by name whether we call on the phone or show up in person. Always greeting us with a smile. We always have a pleasant experience with her. She is very attentive towards our needs, and is always professional. We look forward to seeing Anna each time we come to BMW of Monterey. More
by Layedlow
March 08, 2021
Took in my BMW for a recall and was pleased to find out they fixed another problem. Mike kept me updated on the repairs and Anna helped me into a brand new loaner car. Excellent service. they fixed another problem. Mike kept me updated on the repairs and Anna helped me into a brand new loaner car. Excellent service. More
by richierock
Other Employees Tagged: Mike Kyle
December 29, 2020
It has been a pleasure dealing with BMW of Monterey. We have purchased three new BMWs over the past four years and the experience has been great each time! And working with the service department has been have purchased three new BMWs over the past four years and the experience has been great each time! And working with the service department has been a positive experience, too. More
by RomaineMan
Other Employees Tagged: Mike Kyle, Michael Crnkovich, Parris Yancey , Nathaniel Borchard, Jeremy Carter
November 18, 2020
Dealership is always clean and very beautiful! Very COVID friendly. Anna in Service/Administration always takes care of me and treats me like royalty! She's very friendly and accommodating. I love servicing friendly. Anna in Service/Administration always takes care of me and treats me like royalty! She's very friendly and accommodating. I love servicing my 2 cars there. More
by Giovanni
Other Employees Tagged: Joseph Campo
November 17, 2020
As a long-time member of the BMW Family of cars, we’re accustomed to the high level of customer service every time we get our X5 serviced. While visiting BMW of Monterey, we were greeted by and tended to accustomed to the high level of customer service every time we get our X5 serviced. While visiting BMW of Monterey, we were greeted by and tended to by a top notch service agent named Anna. Anna was a great listener of our needs and also recommended some amazing must-see spots during our visit to the area. Anna took our customer service experience to a new level. She was amazingly professional & friendly. Thanks Anna!!! We won’t think twice before stopping by this dealership in the future. More
by 3PatZ
Other Employees Tagged: Joseph Campo
October 26, 2020
Best service department ever! Anna, Joe and Jeremy always exceed my expectations! Anna is so cheerful and smart, anticipates what I need before I even ask. Today, I even got a video of my 14 point i always exceed my expectations! Anna is so cheerful and smart, anticipates what I need before I even ask. Today, I even got a video of my 14 point inspection from my mechanic during the day. I would not take my car anywhere else. Jim R More
by Jimy
Other Employees Tagged: Erdal Kenar , Joseph Campo, Jeremy Carter
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