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Mike Kyle
Mike Kyle at BMW of Monterey
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Mike Kyle

Service Advisor

BMW of Monterey

1 Geary Plaza
Seaside, CA 93955

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4.9
164 Reviews
4.9

164 Reviews

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164 Reviews of Mike Kyle

May 05, 2024

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All went very smooth and good, on time with nice reports on what has been done on my car, More

by Vedho
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Recommend Dealer
Yes

Other Employees Tagged: Young man who schedules

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May 06, 2024

BMW of Monterey responded

Thank you so much for the five-star rating. We truly appreciate your business. Sincerely Rick Lollar Service Manager

May 03, 2024

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Service department did a good job of getting me in and out quickly and were friendly More

by NICK.SCALZO
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Recommend Dealer
Yes
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May 04, 2024

BMW of Monterey responded

Nick, Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

May 02, 2024

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Why does it take so long to process with Mike, it seems like many other service advisors are able to get people out and in but Mike usually has a line More

by WHITNEYROBARE
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Recommend Dealer
No
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May 06, 2024

BMW of Monterey responded

We're sorry to hear about your experience and would love to discuss it with you and see if there is something we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sincerely Rick Lollar Service Manager

April 26, 2024

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I was provided with an in depth quality service and description of the status of the car. Brought a 1991 E30 for inspection prior to purchasing it. More

by MARCELO3
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Recommend Dealer
Yes

Other Employees Tagged: Edgar Garcia

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Apr 27, 2024

BMW of Monterey responded

It's great to hear that we were able to help you out, Marcelo. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Monterey! Sincerely Rick Lollar Service Manager

April 26, 2024

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Best BMW Dealership in Nation! From Chris to the tech video inspection and Haime processing your loaner car, there is nothing but 10 star service! More

by Ioan Moldovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erdal Kenar, Casey Livingstone, Anna Kwon, Jamie Barrios, Edgar Garcia, Everardo Contreras, Andrew Jennings, Salena Dominguez, AMIR MOHSIN

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Apr 27, 2024

BMW of Monterey responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Monterey. Sincerely Rick Lollar Service Manager

April 21, 2024

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Excellent service, even though I turned up a day early for my appointment. I look forward to scheduling my next appointment More

by mmonegan
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Recommend Dealer
Yes
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Apr 22, 2024

BMW of Monterey responded

Thanks for sharing about your experience with BMW of Monterey. We appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

April 21, 2024

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Service department gets the job done. Professionally and respectfully. On time and on estimate. Thanks. More

by TYCOJOHN
Recommend Dealer
Yes
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Apr 22, 2024

BMW of Monterey responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Monterey. Sincerely Rick Lollar Service Manager

April 10, 2024

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Great service. Mike always there to help and assist you. Always looking for specials to help you. More

by cokis_8919
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Recommend Dealer
Yes
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Apr 11, 2024

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

April 08, 2024

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Great parts/ service professional reliability you can count on! Extremely knowledgeable and also sent updates. More

by MARLANDSTEEPLES
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Recommend Dealer
Yes
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Apr 08, 2024

BMW of Monterey responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

March 31, 2024

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This is our 4th BMW bought at the Monterey dealership. We always are confident of getting a fair price and attention to our needs from Michael Godick. More

by BIRDROCKROAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael "Misha" Godick, Michael Crnkovich, Jimmy Cahill

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Mar 31, 2024

BMW of Monterey responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing BMW of Monterey, we look forward to having you as a valued customer for many years to come! Congratulations on your 4th BMW! Sincerely Rick Lollar Service Manager

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