Andy Acevedo | Page 14
Service Advisor
Mercedes-Benz of Portland
1605 SW Naito Pkwy
Portland, OR 97201
174 Reviews
Write a Review174 Reviews of Andy Acevedo
March 20, 2023
Great job and friendly helpful service. Will continue to use them in the future . Thanks Will continue to use them in the future . Thanks More
Other Employees Tagged: Jose Araujo Suarez, Aaron Avanzado, Zachery Lee , Joseph Davis, Brandon Godbey
March 14, 2023
Completed 50,000 mile checkup while I waited in comfort reading my book. Pleased to learn that no additional service was needed. This is the longest I have kept a Mercedes sedan without buying a new one. reading my book. Pleased to learn that no additional service was needed. This is the longest I have kept a Mercedes sedan without buying a new one. We seem to be growing old together. More
March 05, 2023
The dealership is OK it's not the dealership. It's the individuals that work at the dealership like the details shop. The details shot don't do a too good of the job detailing the cars every time It's the individuals that work at the dealership like the details shop. The details shot don't do a too good of the job detailing the cars every time I've had my car detailed there about 4 times they don't. Clean the carpet good other than that advisers are very good. More
Other Employees Tagged: Daniel Demeulle, Richard Fox, Brandon Godbey, Rosalynn Hallmark, Mark Tower, Mekonnen Wossene
March 05, 2023
Outstanding team effort from sales, management, financing and the service team who had to reset a system upon delivery. The entire team worked together to close a deal with me based on my impulse purchase. and the service team who had to reset a system upon delivery. The entire team worked together to close a deal with me based on my impulse purchase. The deal could have easily gone awry and I would have walked away had the Mercedes Benz of Portland team not worked together to make it happen the way I wanted. More
Other Employees Tagged: Mylee Burns , Dale Acelar, Richard Fox, Duncan Ostrander, Mekonnen Wossene, Kenny Levias
March 04, 2023
As I have reported before, pre-pandemic service was stellar. Post-pandemic it's been awful ... phone calls unreturned, keeping my vehicle for many days even with an appointment with no other means of stellar. Post-pandemic it's been awful ... phone calls unreturned, keeping my vehicle for many days even with an appointment with no other means of transportation meantime (except for the Courtesy Driver Art ... he's awesome!), argumentative service advisor, offering services for which I qualify but have yet to be the beneficiary of ... and the list goes on. I still have a service appointment for 3/20 (postponed from 2/27 due to inclement weather) ... let's hope things change for the better before then!! More
Other Employees Tagged: Brandon Godbey

